Today, while working in iClone..I got a warning that the CPU temp was 70 degrees C.  My old computer never had such warnings, but I also noticed that the computer was getting louder and louder.  The temp warning then popped up at 80 C.  I immediately shut down the computer.

I waited a while (after calling support who said I prob needed a new fan) and turned it back on.  There is an app that shows the temp of everything.  The CPU after start up is around 46 degrees and motherboard 36 degrees.  The CPU fan is 867 rpm.

As soon as I opened iClone, it all increased by about 6 degrees.  However, when I opened a project with 5 characters and various lights....the CPU temp slowly started rising, as well as the motherboard temp.  The fan cpu went up to 1100 as well.  As I could see it was heading toward 70 again, I closed iClone, and the temps went back down.

Like I said, I never was aware of temps before, but does anyone have an idea why iClone is causing the cpu temp to rise so much?

It's an ASUS brand which I thought was pretty good...has 12 gig ram the graphics card is nvidea with 3 gig of dedicated ram.

Also....when the temp hit 80, just before I shut down a message popped up that said the video card had recovered from something, but I didn't see the whole message.

Any thoughts?

Alley

If you open Task Manager it will show you the % CPU usage, so you could check if it gets higher while adding characters. It's weird, because before I found that the GPU (graphics card) fan used to become very active with iClone, whereas the CPU stayed normal. But with the latest iClone release there seems to be a disconnect and more work is done by the CPU.

I don't really have a solution and it is strange that you started noticing this with your new computer.

FWIW - My Asus MOBO Probe Program consistently displays temperatures above those of a 3RD Party Program; Piriform "Speccy". CPU temperature very seldom rises above 50C when using iClone under demanding conditions.

My i7 Barton CPU doesn't have integrated Graphics. Your's does. IMO, you should ensure your Discrete PCIe Slot Video Card is over-riding the integrated. If it isn't, that "might" account for the dramatic rise in temperature. My Discrete Video Card's temperature will rise quite dramatically when using iClone, but always below 50C

Jeff  in Pinnacle Studio Forum is the fount of all knowledge re; i7 integrated GPU & SSDs. Since you're a well-known & respected Pinnacle Studio User & Female;), Alley, Posting over there, should have all the Forum experts jostling for position to offer assistance;)

-----------------------------------------------------------------------------------------

      REALLUSION FORUM ANNUAL PINHEAD COMMUNITY PROJECTS.

       New Pinhead Website & Project to be announced in September 2015

-----------------------------------------------------------------------------------------

This is the first time I´m posting here in the forum.

I too noticed the higher CPU temperature after the latest updates in iClone.

Recently I had prepared a scene with 11 aircrafts props, a skydome, a dozen particle effects and some animation with and without paths. During the scene set up the CPU fan speed increased considerably and when I checked the CPU temperature it was between 55 and 62 degrees. As soon as I saved and closed the project file the CPU temperature also decreased very quick.

Each time I loaded the same project file into iClone the CPU temperature rised in a few seconds from the normal approx. 30 - 33 degrees again to nearly 60 degrees but remained actually stable.

My general approach in iClone is to set a basic scene and save every modification as a separate file, so if something goes wrong or in case of a crash I always have a backup copy of the basic scene. So in this case, for close-ups and special camera animation I used the same scene but removed all the props and particle effects which weren´t needed and saved these scenes as separate files. The CPU temperature decreased considerably. Obviously there is a relation between the number of props/characters used in iClone and the CPU usage.

Since I didn´t noticed such a phenomenon earlier I suppose it has something to do with the latest updates but I could be wrong.

However the very high CPU temperatures (above 70 degrees) may indicate an improperly assembled or indeed an insufficient or bad cooler.

By the way, my system consists of an ASUS motherboard, I7-2600K 3,4 GHz Quad CPU, 16GB RAM and NVIDIA GTX-460 1GB.

Regards

Kosmas

I had the identical problem with my old computer. As soon as iClone started running the nVidea cpu fans (x2) started running high. THis is because you're working with extortionately advanced volumes of math for the GPU and CPU and they have to keep cool because voltage is increased when theyre "thinking."

An easy way to kill this issue (And incidentally my cpu and gpu ran at about 88 degrees constantly and sounded like a space ship landing / the noise you hear are the fans cutting in doing what theyre there for.) is to buy a simple additional fan for your machine. Iclone 5 made me buy one or two.

Here's one.
http://www.ebay.com/itm/New-PC-Computer-Case-Cooling-System-PCI-Slot-Video-Card-Slot-Cooler-Fan-PC-Mac-/221192901728?pt=US_Hard_Drive_Cooling&hash=item33801fd460

And heres another.
http://www.ebay.com/itm/PC-Computer-Slim-Case-Cooling-System-Exhaust-PCI-Slot-Fan-Blower-Cooler-80mm-/390606084131?pt=US_Computer_Case_Fans&hash=item5af1efd823

Plug them into one of the many vacant plug sockets in the puter and you dont even need to slot them in, I simply laid tweo on top of each other and on top of the nVidea and all it does is push about 50 to 100 cubic feet of air  per minute through the system.


I placed mine OVER the exhaust vent of the nVidea SUCKING the air up accelerating it.
Sorted it out instantly.

Another oddity that cured the over heating issue was to take the side panel off the whole puter.

This goes against the principle of internally controlled air flow but it works because you're not recycling heated air over and over. Instead it simply rises out. Try it.

REMEMBER....
Your Graphics card is blowing air OUT at about 80 degrees....
The BOX itself holds this and then the fans circulate the preheated air and blow it over the components AGAIN because the main box cannot extract the volume of air faster than its being heated.
It's that simple. 
Hotter and hotter and hotter. On a hot day this is crisis level.

Take the side off and watch what happens until one of these comes through the post. I have one here if you want it.

I also bought a rear fan that has "Batwing" blades apparently !!! but it silently shunted apprximately 300 CFM (Cubic Feet per Minute) OUT of the box.

p.s. You wont need a transformer upgrade if you add one of the listed fans above. Just FYI.

$30:00

http://www.ebay.com/itm/Enermax-T-b-silence-Uctb12-Cooling-Fan-1-X-120-Mm-900-Rpm-1-X-Twister-Bearing-/330923450178?pt=US_Computer_Case_Fans&hash=item4d0c931f42

Until one of these comes through take the side off your computer. A bit of dust wont do any harm. Dust has to be cleared. Face a desk fan at the open box and see what happens. Its just air. Not rocket science.  :P

Open the side and I reccommend the Enermax T.b. Silence Uctb12. I could only find this one. Replace your main fan with it. OR, if like my machine it has a dormant SECOND fan vent (for the eventuality that the puter user will one day NEED that extra air flow.....) stick it there as an additional fan to the main transformer fan.

Again, dont worry about size issues, sometimes theyre not exact, just make sure it sits tight over the outlet vent and make sure your inlets arent full of cat hairs. :P I set mine in place with silicone. This also buffered what tiny noise it DID make into nothing.  

If you buy a second fan on top of this main fan replacement for internal setup like a PCI slot fan, then I would reccommend you start looking at transformer upgrades as well which is considerably more tricky because each fan needs to be fed. 

The reason I ask is that in my experience the cooling of the CPU on brand-name PCs is often inadequate simply because it's badly designed. My of my previous computers was an HP with heating problems; the remedy was to remove the CPU fan, scrape off the goo that they had used as heat-conducting paste, and replace it something like Artic Silver. The power supply was also inadequate. This wasn't a cheap PC either, but after that experience I started to build my own.

BTW, although it is customary to install all programs on the system (C) drive, it is not absolutely necessary. What you could consider is having the Iclone temp directory on the SSD; someone posted recently that it helped with stability issues.

Asus MOBOs have patented MOBO Heatsink cooling. Obviating the requirement for an additional MOBO Fan.

Adding more fans = increasing power requirements. Your Power Supply may be insufficient for that.

Removing the side of the PC Case isn't recommended. Dust sticks to the circuit boards, becoming heated & has been known to fry them. So has overclocking the CPU.

My Coolermaster sileo silent 500 PC Case is specifically designed to give maximum component cooling with minimum number of fans. I have 2 very large Case Fans front & back. The PSU Fan isn't connected, since there's no need for it.

My CPU is cooled via a Triple Copper Heatpipe Heatsink with a very large Fan, that sits on the side of the heatsink. Not the top. 

The Front Case Fan draws-in Cool air. The Heatsink Fan draws the hot air towards the Back Case Fan which expels it. There's no need for additional Fans.

At 1100 RPM, your CPU Heatsink Fan looks to be running too slow for a CPU Temperature of over 70C. See My Asus Probe Screenshot. The 600 rpm Default is the minimum speed. IMO you need to check the CPU Heatsink Fan speeds against CPU Temperature over a short period of time. I would expect it to fluctuate upto a maximum of eg; 5,000 rpm at those temperatures. If it doesn't, maybe the Fan speed is the cause of the CPU overheating? 

I think your PCs are Custom built? If I were you, I'd pose the problem to the builder, before you mess-up a new PC.

   

-----------------------------------------------------------------------------------------

      REALLUSION FORUM ANNUAL PINHEAD COMMUNITY PROJECTS.

       New Pinhead Website & Project to be announced in September 2015

-----------------------------------------------------------------------------------------