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Peter (RL)
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Peter (RL)
Posted Last Year
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Group: Administrators
Last Active: Last Year
Posts: 23.1K,
Visits: 36.6K
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jowhite (1/12/2024)
Character creator 4 crashes on load for me now, after the splash screen the UI will start to load in, freeze and then crash to desktop, please see the frozen UI below:  OI was also having firewall issues with the reallusion Hub so i'm wondering if this could be related to being unable to obtain the licence? Hi... That looks more like a graphics card/driver issue. What are your system specs including graphics card?
Peter
Forum Administrator www.reallusion.com
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jowhite
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Group: Forum Members
Last Active: Last Year
Posts: 6,
Visits: 37
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Hi Peter,
GPU is a RTX3080
Intel Xeon Gold 5118 CPU
94.6GB RAM
Windows 10
Thanks,
John
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jowhite
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Group: Forum Members
Last Active: Last Year
Posts: 6,
Visits: 37
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I have found a solution, disabling window scaling causes the program to work as expected  Thanks, John
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Peter (RL)
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Peter (RL)
Posted Last Year
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Group: Administrators
Last Active: Last Year
Posts: 23.1K,
Visits: 36.6K
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Hi John... Thanks for letting us know you found a solution. This will likely help others with a similar issue.
Peter
Forum Administrator www.reallusion.com
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Beansupreme
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Beansupreme
Posted Last Year
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Group: Forum Members
Last Active: Last Year
Posts: 27,
Visits: 722
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I just got a weird bug that i can't seem to fix on my character. The hair is totally flat. I accidentally saved the character not realizing it too. Anyone experiencing this before and have a solution? I try deleting the hair and readding it but no luck. I think it might have happened when i sent the character to iclone because i only noticed it in blender, then noticed it was like that in iclone too 
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Beansupreme
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Beansupreme
Posted Last Year
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Group: Forum Members
Last Active: Last Year
Posts: 27,
Visits: 722
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I was able to recreate the bug. It seems to be tied to the proportions editing. Once I increase the scale of my character to 500% to match my blender workflow, the character bugs out if you do any edits to it afterwards and if you don't catch it, you're boned in CC.
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henrik_71
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henrik_71
Posted Last Year
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Group: Forum Members
Last Active: 4 Months Ago
Posts: 44,
Visits: 129
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I have the same issue.
launch but closes again after 10 sec.
Did you ever get any feedback on how to get this to work
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tvtom100
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tvtom100
Posted Last Year
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Group: Forum Members
Last Active: 8 Months Ago
Posts: 4,
Visits: 49
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Hi! My first post so don't kill me if I'm in the wrong place or something.. but it looks like the wrinkle system is not importing correctly into Unreal Engine 5. I'm in Version: 5.3.2-29314046+++UE5+Release-5.3 and Character Creator Version 4.4.2509.1 using the Unreal Auto Setup version 1.33 for 5.3. When I look at the Std_Skin_Head_HQ_Inst material, it looks to have all the relevant wrinkle information but no morphs are driving any wrinkles and importing animation files from CC4 also does not drive any wrinkles on the character. They seem to be working fine in CC4 and I've exported to Blender using CC4 Blender Pipeline Plugin 2.0.2 which works fine (the wrinkles in Blender are driven by morph/shape keys as expected). I've tried with multiple characters including the default male that I see in other people's tests. Let me know if you need any other info. This is an image of the shader with all the wrinkle maps.. everything looks fine there as far as I can tell... 
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ronalderhodes
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ronalderhodes
Posted Last Year
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Group: Forum Members
Last Active: Last Year
Posts: 2,
Visits: 177
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Updated CC4 and crashes on startup. I have updated to the latest graphics card drivers. Here is the error message I get while checking through debug. Not sure if this is a memory access violation or not that is causing the crash. Can someone verify this error? ModLoad: 00007ffe`bcd10000 00007ffe`bea3b000 C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_06a2fda46af99071\nvcuda64.dll(85a4.5388): Access violation - code c0000005 (!!! second chance !!!)CharacterCreator!CRLMp32Wave::operator=+0x17de8d6:00007ff7`24af1eb6 488b4cc808 mov rcx,qword ptr [rax+rcx*8+8] ds:0000800f`26c25e78=????????????????
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Peter (RL)
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Peter (RL)
Posted Last Year
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Group: Administrators
Last Active: Last Year
Posts: 23.1K,
Visits: 36.6K
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ronalderhodes (4/1/2024)
Updated CC4 and crashes on startup. I have updated to the latest graphics card drivers. Here is the error message I get while checking through debug. Not sure if this is a memory access violation or not that is causing the crash. Can someone verify this error? ModLoad: 00007ffe`bcd10000 00007ffe`bea3b000 C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_06a2fda46af99071\nvcuda64.dll(85a4.5388): Access violation - code c0000005 (!!! second chance !!!)CharacterCreator!CRLMp32Wave::operator=+0x17de8d6:00007ff7`24af1eb6 488b4cc808 mov rcx,qword ptr [rax+rcx*8+8] ds:0000800f`26c25e78=???????????????? Can you post your system specs including graphics card. Thanks.
Peter
Forum Administrator www.reallusion.com
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