I updated iclone (8.31) and character creator (4.31) to the latest version to get the wrinkle maps. I didn't see them so I uninstalled and installed the character pack.

However, I still don't see the wrinkle maps and I also cannot open the characters anymore. It says "Failed to load the file" and then "the content was saved in a newer version" in both iclone and character creator.
How can I make this work again?