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iClone 8.2, 8.21 and 8.22 Official Issues Thread

Posted By Peter (RL) 2 Years Ago
Rated 5 stars based on 1 vote.
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iClone 8.2, 8.21 and 8.22 Official Issues Thread

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animagic
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Posted 2 Years Ago
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In my experience the latest version of iClone (8.21) is very unstable. There is no clear pattern why it crashes but it does so frequently.

For example, I wanted to update the materials from a prop from the Military Outpost pack to PBR and had a crash...:unsure:



gordryd
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Agreed about 8.21 being unstable -- mine crashes at least a couple of times a day, quite often when trying to load a new prop into a scene after the computer has been idle for a while.  It loads to ~26% and hangs, then shuts down iClone.  My PC has 32GB RAM and RTX 3090, so memory shouldn't be an issue.

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animagic
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It just happened to me as well when loading a prop. I have 128 GB and an RTX 3090, so the system is not the problem. I have had the same issue a few version ago with iClone 8, and it seems to have come back unfortunately.

I don't know how to create a repeatable test case because as you said it's pretty random. It is annoying though. I have to completely uninstall iClone and start fresh as it is hard to get any work done.

EDIT: I checked Event Viewer and the error states that the faulty module is ucrtbase.dll. Googling further tells us that it happens with other applications as well. No clear solution, though.



mark
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Looks like my procrastination is paying off. I've already got enough wrinkles... :D


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TheDCB1985
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animagic (3/30/2023)
In my experience the latest version of iClone (8.21) is very unstable. There is no clear pattern why it crashes but it does so frequently.

For example, I wanted to update the materials from a prop from the Military Outpost pack to PBR and had a crash...:unsure:


I have exactly the same problem. Since I updated Character Creator and Iclone to version 4.2 and 8.2 a few weeks ago, both apps crash more often than usual and even without the possibility to restore the projects. I reported this Issue on the Feedback Tracker already. Issue 9368.

gordryd
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I tried to vote on this FT #9368) and it was not in the database?

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TheDCB1985
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gordryd (3/31/2023)
I tried to vote on this FT #9368) and it was not in the database?


It's listed under Character Creator 4.2. Try this Link:

https://www.reallusion.com/FeedBackTracker/Issue/Character-Creator-4-2-Iclone-8-2-crash-since-Update

hansolo007
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Hi all,
Unless I am missing a setting somewhere, the viewport is incorrectly cropping the edges of the frame in the latest iClone 8 update, when viewed through a camera.

The cameras film back is set to 40.96 x 17.15 (2.39 crop equivalent FOV to Red Monstro sensor) and in the viewport I am getting pillar boxing that shouldn't be there. When I render the frame, everything looks correct. 
I have tried adjusting render settings but no setting fixes it (however this DOES change the viewport and I imagine it shouldn't?), as well as playing with the Fit Render Region and Fit FOV and can't get any combination to work.
Anyone else having this issue? How can I go about filing a bug report?

Images attached (both current frame render + viewport view)

Viewport

76% of original size (was 661x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/9f426946-ecaf-4fd5-b3b0-e3ee.png

Render Preview

76% of original size (was 661x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/424ca939-eab5-442d-99f0-0c5e.png
animagic
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ActorCore characters have "loose" limbs when placed on some traditional iClone terrains. A traditional terrain is created by converted a prop into a terrain, so it is different from the newer heightmap terrains.

NOTE: Further testing seems to indicate that this problem occurs with a very specific terrain (see FT entry #9495, which has the terrain as an attachment).

Here is a render of two ActorCore characters on a traditional terrain with a pose applied to them. Notice that the bent arms curve rather than hinge:

76% of original size (was 661x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/dd799c3a-2396-4197-b7f6-3d14.jpg
When recreating the scene with the terrain converted to prop, everything is fine:

76% of original size (was 661x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/5c83cfbb-5952-4e57-be83-5ddb.jpg
BTW, it is not sufficient to just convert the terrain to a prop; the characters remain distorted.

Finally, I tried the scene with a heightmap terrain, in which case there is no distortion.

76% of original size (was 661x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/7ca962c6-1302-457b-847d-5291.jpg
Entered this in FT as issue #9495.



w7media
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Well, to me it looks like they want to please everyone again. Iclone is supposed to work with unreal, blender, daz, iray, actorcore and other programs together.
Could this be the reason for the frequent crashes ?...I don't know.
But why should i learn many other programs to then transfer the avatars, or whatever back and forth. just because the render-engine is better or something.
(So far nobody could explain the render-engine to me in a plausible way).

I've been using iclone since version 3. Of course there weren't the great light and mirror functions etc. and of course the introduction and integration of the CC avatars is great, if not ingenious.  
But then it's already over. I am fully satisfied with the workflow and the results are also impressive. Without any other additional programs or gimmicks.
But unfortunately, the crashes also accumulate with me and then the hobby is unfortunately less fun.

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