Hello everyone,
I have a few problems. I have not found the answer yet.
Maybe you can help me.

On the positive side: AccuRIG is very good.
Here we go: 
This "reallusion" website does not have a search box. Why? Like why can I not go to the products I visited yesterday or how am I supposed to find anything (e.g. "Souls").
Also there are 3 shops. Why? Why is there a need to buy da points (is this an MMO)?
What has a customer to do when he wants to buy a set, a module and software? Did anyone think about it?
Your customer support is not working. A few days ago I tried to send a message and picture and it failed every time. And the error message is like "something did not work". Yay.

Let us assume I would like to use your sotware in a small company for game development and I would use multiple modules (because you have to buy everything separate here) from different shops/areas.
So reading up on your "revised licensing", it seems to be the case, that I cannot even use your software to create something and sell a video game later.
The extended license which comes one tier higher after the standard license says:
"Use of characters made with CC Components[3] in games, XR, and applications for mass distribution."

If I understand correctly, this means after paying hundreds of dollars I cannot use the models created and I should pay triple to four times the amount to get an "extended license" for every module?
Is this an exclusive circle? Maybe I took the wrong door.

I think there is a lot I would like to use and support from a dev perspective but the way I am treated as a customer here atm makes me very cautious about this website.
It feels like a trap when you cannot contact somebody and you cannot write an email to the support. Like that is a no-go for personal and business.
So I am very disturbed right now. The pictures on the website look good.

Have fun creating and have a nice day.

Kind regards
Dev3DGen