Hi, I am working with a client who has a separate Reallusion account to myself. He bought a number of Animations from ActorCore he wants me to use inside Unreal Engine 5. Because we dont share accounts I cannot download these animations into Unreal Engine using his account. He has to download as separate FBX files and then send to me. When he sent me the ActorCore FBX files, I tried importing the fbx files into Unreal Engine 5 but keep getting error message below -
"Animation length 13.167 is not compatible with import frame-rate 1920 fps (sub frame 0.64), animation has to be frame-border aligned".
I am unable to import any ActorCore Animations into Unreal Engine 5. Please can someone help. I've searched online and cannot find a solution to this and we have a deadline looming.