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Reallusion Content EULA Update (Jul. 27th, 2022)

Posted By Peter (RL) 2 Years Ago
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Peter (RL)
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Reallusion Content EULA Update (Jul. 27th, 2022)


Please be informed that we have updated our Content EULA regarding the Content License as follows:

All content sold on the Reallusion Marketplace, Content Store, and ActorCore are licensed and may be divided into three classifications: Standard License, Extended License and Enterprise License. Each of which contains different authorizations and restrictions. Users may decide which license to purchase according to their own needs. See the
EULA for details. Know More



                                                                

Peter
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www.reallusion.com


Edited
2 Years Ago by Peter (RL)
Sifr
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It's about time RL.  Now my clients can move forward with their projects, I sent a lot of my corporate clients your way this year & last year that have a lot of big name investment money behind them in hopes to force this issue, looks like it worked.  I've already sent a request/question to your Enterprise department concerning a use case that I originally ask here in the forum almost a year ago that still has yet to be answered, hopefully, your Enterprise department is much more prompt.

As I stated some years ago I'd make RL the go-to pipeline for XR content creation for what is now being called the metaverse.  You guys should just hire me at this point after all I've contributed to its growth since v.2.

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2 Years Ago by Sifr
bgames
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Hi Peter, could you clarify the following passage:
Furthermore we would like to extend to you, the free upgrade period until Dec. 31st, 2022. All newly purchased items after July 27th, 2022, will be offered under the new Standard License fee. To apply for a free upgrade to Extended Licensing, kindly contact the Reallusion Support Team.

It seems like Reallusion is saying that through Dec 31, 2022 we can pay for the Standard License of a new product purchase and write to Support for a free complementary upgrade to the Extended License?
I just want to make sure I am interpreting that passage correctly and that it is not related to the previous passage which deals with the topic of giving Extended licenses to all products purchased prior to July 27, 2022 automatically and without further action from the customer (the previous passage for reference: To fulfill our commitment to the previous Content EULA, our Content Mass Distribution Rights certificate will remain valid. This means that all CC Components purchased before July 27th, 2022 will receive a free Extended License, found directly inside the owner’s product inventory.)
Edited
2 Years Ago by bgames
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bgames (7/28/2022)
Hi Peter, could you clarify the following passage:
Furthermore we would like to extend to you, the free upgrade period until Dec. 31st, 2022. All newly purchased items after July 27th, 2022, will be offered under the new Standard License fee. To apply for a free upgrade to Extended Licensing, kindly contact the Reallusion Support Team.

It seems like Reallusion is saying that through Dec 31, 2022 we can pay for the Standard License of a new product purchase and write to Support for a free complementary upgrade to the Extended License?
I just want to make sure I am interpreting that passage correctly and that it is not related to the previous passage which deals with the topic of giving Extended licenses to all products purchased prior to July 27, 2022 automatically and without further action from the customer (the previous passage for reference: To fulfill our commitment to the previous Content EULA, our Content Mass Distribution Rights certificate will remain valid. This means that all CC Components purchased before July 27th, 2022 will receive a free Extended License, found directly inside the owner’s product inventory.)

Didn't even see that! That would be awesome if it is indeed the case where a Standard License would be upgraded to an Extended until December. 
EDIT: If I may ask, where did you find that?
Edited
2 Years Ago by Goatcheese
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This is fantastic - I think Reallusion should be commended for trying so hard to listen to our feedback!
virtualfilmer
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BTW the EULA is a very very difficult and legally complicated subject. It has huge business ramifications to some of us, so can be frustrating. But in this thread, we should all remember that Peter (RL) is just one moderator on this entire forum - and let’s try to be nice to him. Smile I’ve found in the past that it’s REALLY easy to be frustrated about EULA questions and post long questions etc here - but it’s actually easier and faster to email Reallusion directly most of the time.

Hope that all is helpful and doesn’t sound patronizing - I just meant that I regret my own frustration, and so wanted to say that I’ve learned from it. Smile
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bgames (7/28/2022)
Hi Peter, could you clarify the following passage:
Furthermore we would like to extend to you, the free upgrade period until Dec. 31st, 2022. All newly purchased items after July 27th, 2022, will be offered under the new Standard License fee. To apply for a free upgrade to Extended Licensing, kindly contact the Reallusion Support Team.

So I made contact with the support team and this doesn't seem to be the case. Only CC Components purchased prior to the 27th of July are upgraded for free. Nothing after that, unless, obviously, you buy an Extended License for said component.

Edited
2 Years Ago by Goatcheese
Peter (RL)
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bgames (7/28/2022)
Hi Peter, could you clarify the following passage:
Furthermore we would like to extend to you, the free upgrade period until Dec. 31st, 2022. All newly purchased items after July 27th, 2022, will be offered under the new Standard License fee. To apply for a free upgrade to Extended Licensing, kindly contact the Reallusion Support Team.


Only content purchased before the 27th July 2022 will be upgraded to an Extended License for FREE. Can you provide a link to where the statement above is published? Unless I'm going blind I don't see it on the page I linked to in my original post. Crazy


                                                                

Peter
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www.reallusion.com


bgames
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It was sent in an email, but guessing it was referring to something else then. Thank you for clarifying. 
animatedbeing
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Still trying to figure out what "Upgrade - Extended" means on my order history page. I did a test and ordered the upgrade on a purchase made in January. I got a duplicate item instead with the standard license.




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