Unfortunately there is a known issue with Smart Gallery in Character Creator 3.4. We hope to get this fixed soon. In the meantime, if you have iClone 7, please update the "IC7 Wearable Preset Pack" in your iClone 7 Smart Galley and this will make the new Smart Hair content available in Character Creator 3.4.





                                                                

Peter
Forum Administrator

www.reallusion.com

Applying the new eyebrows and trying to render in Iray gives this effect. This is specific to the new pack and the effects / components available in the packs for eyebrows, beards etc. 

Thanks, that indeed can obscure it, but it is artificially hiding it.  If you push the jaw out then it no longer matches the head shape of the figure face in Daz.  
I know what you mean though, on a timeline you could obscure that part by morphing it out, so I appreciate the suggested workaround. 
But I think we can push to get it fixed, they can likely easily fix a glitch like this.  They just probably did not notice or come across it yet, ie - I hadn't seen it yet myself. 

I am not seeing the ic7 wearable preset pack what should I do.... I am stuck in the loop

The "IC7 Wearable Preset Pack" is in the "Free Resource" section of  Smart Gallery. If you don't have it, please make sure your Smart Gallery is Online and click Refresh. If that doesn't solve the problem, please post a screenshot showing what is displaying in your iClone 7 Smart Gallery "Free Resource" section. Thanks.





                                                                

Peter
Forum Administrator

www.reallusion.com

I have tried refreshing and restarting my computer however i am not seeing the wearable item.

In iClone 7, not CC3.

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This doesn't seem to work Peter. I've updated the iclone 7 wearable preset pack (uninstalled and re installed through smart gallery, as it wasn't showing an update option) and still getting the CC3 morph slider issue and the beards are not working in CC3.

Is there meant to be new items in the iclone 7 wearable preset pack? Because there isn't for me. Is there a download link that you can provide for the people having issues, like myself. So we can just direct download it without smart gallery. Also, the idea of smart gallery is great, if it worked all the time. Which it doesn't, i've had poor experiences with it, and also people purchasing my content have had issues with it. Resulting in me telling them to download the old way with the content downloader and then that resolves their issues. So the smart gallery not working isn't a surprise at all.

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Content Store Featured Developer Page

I too am stuck ion the endless loop of "updating morphs" and I noticed another user posting this issue too. Hopefully a fix is in the works?

it worked thanks!!!!!!!!!!!!!!!!!!!!!!