I have the same issue...
... and was now able to fix it via the hotfix. THX!

Guy, it's not because it worked for you that it'll work for the others. There's no need to repeat "guys, follow the steps" . Do you really think all many people here who say it doesn't work didn't try to follow the step ? They followed the step but it doesn't work. The best way is , as Mike said, to give us another way to download the assets without smart gallery




     

Just so you know, Charly, you *CAN* install assets without SG.  At least the ones you buy.

Just use the "other" method it asks (if you don't have iClone 7, for example), the old way where it downloads the RLD and installs it separately.  This works fine for even the newest versions of iClone and CC3, as I bought the new hair for CC3 yesterday and it installed perfectly.  Obviously the freebies are a whole different matter, but since they ARE free perhaps RL wouldn't have a heart attack if someone here just posted them (I'm not saying it's legal, it's only a suggestion.  Don't shoot the messenger).

This has a STRONG parallel with Daz -- they, too, tried to get their content under their complete control by using a "smart" downloader, except most folks don't bother to use it as it's equally obnoxious as Smart Gallery.  They really bury the way to download things you buy manually, but you can find it and install them that way and it's how I do it.  I understand why companies feel a need to go this route, to encourage more buying, but for those of us who have too much old content that can't be managed this way it's a royal PITA.

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Alienware Aurora R16, Win 11, i9-149000KF, 3.20GHz CPU, 64GB RAM, RTX 4090 (24GB), Samsung 870 Pro 8TB, Gen3 MVNe M-2 SSD, 4TBx2, 39" Alienware Widescreen Monitor
Mike "ex-genius" Kelley

Mike they really need to hire you as a beta tester! You have been regularly finding problems and workarounds with the program now for... how many years?? It seems odd that you aren’t their number one “Daz workflow and non human character” beta tester.

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virtualfilmer.com | youtube

Thank you Mike. New Beard and hairs are already at my cart. I'm going to achieve the payment this evening. Good to know. :)


     

Even beta testers can't catch all the problems, particularly if things are done at the last minute or not exposed to a certain class of testers.

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Alienware Aurora R16, Win 11, i9-149000KF, 3.20GHz CPU, 64GB RAM, RTX 4090 (24GB), Samsung 870 Pro 8TB, Gen3 MVNe M-2 SSD, 4TBx2, 39" Alienware Widescreen Monitor
Mike "ex-genius" Kelley

Beta testers are not allowed to reveal themselves... But they do their best.

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Hi

Didnt see a txt file in that zip folder



https://www.youtube.com/user/wcthrill

no way to remove hidden meshes and no way to import animation like before

My Goz doesn't seem to work anymore after the update, it said it can't find Zbrush. I went into Zbrush tried to send a model over to CC3 and it said that I'd have to reinstall the files so I tried that and it told me error, not enough permissions and to run Zbrush as an administrator and try installing again... again the same error is stated. So I tried uninstalling the pipeline for CC3, reinstalled then tried installing the files from Zbrush as an admin.. again failed.. anyone else having this issue? thanks. Update: I figured out a way to get it working again:  https://www.reallusion.com/FeedBackTracker/Issue/CC3-Can-t-locate-Zbrush



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