Reallusion's customer support sucks!  This thread has been going on for around a year now.  When is this going to be fixed?  This is a broken feature.  I had another problem with a content package and it took them over a month to respond only to find out that my issue was a limitation of the package.  Reallution should be more respectful of other people's time and money.

Hi,

I know the answer is well intended but from my personal experience the feedback tracker is where issues go to stand in line
and die a slow death.  I've listed and documented several issues and NONE of them have been adressed.  I have also
used up my quota of upvotes (which is limited to ten I believe).

I am aware that reallusion has their own priorities but at some point real customer support needs to be pushed higher up the
list.  I appreciate all the new tools and applications and the push for ever greater high fidelity results, but not at the cost of getting
existing or basic features working in a stable and consistent way.

Iwan

                                                                

Peter
Forum Administrator

www.reallusion.com

Another thing we have noticed.

Thanks

We've gotten this error as well recently.  We're on unity 2018.4

This is soft error inside untiy when lod loaded character is imported.

Inconsistent LOD naming (_LOD1 found but no _LOD0).
UnityEditorInternal.InternalEditorUtility:ProjectWindowDrag(HierarchyProperty, Boolean)
UnityEngine.GUIUtility:ProcessEvent(Int32, IntPtr)

Is anyone going to address this issue. We are having the same thing.
Basically once in unity the final lod (culling) is and will not happen.

Can someone please help on this issue.
Thanks in advance

I'm having a problem exporting an LOD model into Unity.  When I export the model with the LOD settings the separate LOD files and texture folders are not being generated.  I'm using the exact steps that are shown in the Realusion video about Setting up LOD for CC3 character in Unity3d.  At 11:07 in the tutorial it shows a folder after export containing all of the LOD fbx files and their respective texture folders.  Prior to CC 3.11 when I did this all of these file were in the folder.  Now the file structure created lacks all of these files.  When I import into Unit 2019.2 I get the warning "Inconsistent LOD naming (_LOD1 found but no _LOD0)" which isn't surprising since it's not in the folder that I import.  Has something change in CC3.11 because the video above worked before?  I've created many LODs before 3.11 without ever having a problem.  These are the files created now: