so i imported a .obj went to create accessory move,xfer skin weights, conformed. etc. have it the way i wish to keep and reuse for other characters. but when i select the obj and try to add to custom content it is greyed out and not allowing me to add there
  
i have the object selected in scene manager it has been imported correctly
matter of fact it appears i cannot add anything at all to custom no project,scenes anything
i am not sure if they changed how you do this i am still like 1 month new to character creator any help would be great thanks

Hi...

When you want to save to your custom library you have to first make sure that the object you are trying to save is selected (has a yellow bounding box around it). You then need to ensure you are in the correct folder in Content Manager to be able to save. When this is done correctly the ADD button should become active.

So as a test start CC3 with the default character loaded and selected. Then switch to Project > Character in Content Manager and the ADD button should be active ready to save.


                                                                

Peter
Forum Administrator

www.reallusion.com

thanks i did that and still cannot save/add anything..  loaded default project ,clicked character tab and add button is grayed out in both template and custom tabs i have not been able to get this add button to show up with anything i try

i guess adding your own content to your library is broke. for the life of me i cannot save anything at all to my custom folder it is annoying because i have some objects i have worked hard on and now can't fkn make my own item later use with it.another thing is that you cannot duplicate a item *(should be added) 

Where is your Custom folder located on your system? This looks like an access problem with the folder.

One thing you could try is to run CC as administrator and see if you can save.

---

i tried to run as admin and same thing i am gonna try to reinstall i guess cause this is really annoying i want fast access to the things i make
seems like a complete reinstall did the trick

I have the same issue. After reinstall it works for one day and than the same issue in Character Creator. If I export the Charakter to Iclone I be able to save there. I bought the pipeline Version of CC. With this bug it is complete useless for me. If this is not fixed very fast i must check for refund this useless CC.

If it were a bug it would affect everybody, which is not the case. I, for one, can save fine.

To get assistance for your particular situation, your best cause of action is to contact support at: https://www.reallusion.com/CustomerSupport/UserEx/QForm.html.

---

Hi guys! I have the same problem. Cant save my own contents. I have just update CC3.21.2423.1  Pipeline version.
My contents folders are in drive D:
Any suggestions?

From your screen shot it looks like you are trying to save in the Content template folder.
Try clicking on the custom tab to see if this then allows you to save there.
Geoff.