Those tricksy , high-bandwidth Kinectsssss!

Glad you were able to isolate it to its own plug and have everything work! :)

Glad to hear you're good to go Saga! I really liked the way you posted a lot of 'details' as you went through - it leaves useful 'tracks' for others that follow.
Your next 'hurdle' is to get useable motion capture. You *may* quickly find that alternative software is required. There's many opinions about which is 'best'. I intially trialed the 'ipiSoft Recorder and Studio', as well as 'Brekel's Pro Body' software. There's others as well. *If* you do look for alternative capture software, give the trials a go first .... (I'll be keen to know which way you go with this - being in a 'similar' boat ie: can't justify the $1k for a suit - so keep us 'posted' please).


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Please be patient with me ..... I don't always 'get it' the first time 'round - not even the 2nd time! :(  - yikes! ... 

● MSI GT72VR Laptop, i7 7700HQ 4-Core 3.8 GHz 16GB RAM; Nvidia 1070, 8GB Vram ● iClone-7.93 ● 3DXChange Pipeline 7.81 ● CC-3 Pipeline 3.44 ● Live Face ● HeadShot ● Brekel Pro-Body ● Popcorn FX ● iRAY ● Kinect V2 ● DaVinci Resolve17 ● Mixcraft 8.1

Ok so, I figured it out.  I had to switch to different USB port on the side of my computer and I had to unplug my wireless mouse dongle.  Plug it in on the other side and then everything came up.  Kind of reminds of when they came out with PCI slots and on some boards you had to leave the first slot open because of IRQ conflicts.  Thanks for the help.

I haven't used the Kinect in a while, but I remember it to be quite sensitive as to the USB port that is used. So maybe try another port if you have one.  

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@Saga ... I wish I could help, but I'm currently interstate with only mobile internet atm. I've had success with the Kinect for XBox One in combination with an MSI GT72VR 7RE laptop, though I'm using the Brekel Pro Body software. Before getting to that stage - I *had* been able to connect successfully with the Resolution software. From memory, I also had all green lights except the USB - but I can't recall whether it was the MSI or an earlier laptop that didn't light the USB test green - it may well have been BOTH.  So maybe don't overly panic about that. (My MSI laptop also has the same graphics card as yours). Steve.

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Please be patient with me ..... I don't always 'get it' the first time 'round - not even the 2nd time! :(  - yikes! ... 

● MSI GT72VR Laptop, i7 7700HQ 4-Core 3.8 GHz 16GB RAM; Nvidia 1070, 8GB Vram ● iClone-7.93 ● 3DXChange Pipeline 7.81 ● CC-3 Pipeline 3.44 ● Live Face ● HeadShot ● Brekel Pro-Body ● Popcorn FX ● iRAY ● Kinect V2 ● DaVinci Resolve17 ● Mixcraft 8.1

Do you have usb 3 on the back of your computer as well? Try a different usb 3 plug if you have it.

Is this a Kinect you have used before? Do you know if it works properly?

I lookUSB 3 Intel chipset.  It says it is compatible and according to the Configuration Utility it says it is compatible.  Again, not an AMD an Intel MSI motherboard.  Disconnected the other items.  I also made sure the Kinect Monitor Service is running.  I have attached screenshots.  I will note that it FAQ it tells me not to install the SDK but I did just the MOCAP plugin before and got the same results.

Kinect 2 only works with specific usb 3 chipsets made by Intel or Renesas. It also cannot function on an AMD motherboard. So if your machine meets those specs, then also make sure nothing else is connected to the same USb 3 hub. So if you are using the front USB 3 plug on your computer, unplug an other devices on the front USB.

EDIT:
https://support.xbox.com/en-US/xbox-on-windows/accessories/kinect-for-windows-v2-known-issues

The forums are not intended for official Tech Support. It's rather users helping out other users.

Your best bet is to contact RL Tech Support directly at: https://www.reallusion.com/CustomerSupport/UserEx/QForm.html.

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So, I have now updated my system to Windows Version 1809 as one site recommended.  It installed an update to Kinect.  I have also adjusted settings in NVIDIA Control center to dedicated a CUDA from GTX 1070 and Max power settings for the Kinect Service.  I have renistalled Kinect V2 SDK and ran Configuration and again it fails at the last step and says it can get no depth information or FPS.  Surely there is someone from tech support who monitor this forum.