I got this error

"SN error code 6" when trying to open CC3 Pipeline

not.
. I was able to install CC 3, the resource package and CC 3 pipeline Extension. CC 3 runs perfectly and is also executed as a pipeline version (LOD etc). Only a serial number was never requested by me.
The SN which is displayed in the start screen of the CC is that of CC 3 (my user account)
Under CC 3 Pipeline the SN is displayed which was sent to me by RL upon purchase (and which I never entered hbzw it was never required)

Is everything somehow strange. I am still waiting for an answer to this strange behavior during the installation.
Since the CC yes work I do not want to uninstall and thus complain the error code.

Greets from Germany
Postfrosch


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I am also experiencing the "SN error code 6" when trying to open CC3 Pipeline (and I entered the SN during installation).  I submitted a ticket and they just told me the 'correct' order in which to install:  CC3, Pipeline Ext, Resource Pack.  This is exactly what I did the first time.  So I un-installed everything and re-installed.  Same issue.  The Reallusion online registration page says my copy of CC3 is "Activated" but I cannot use it as the program closes as soon as I acknowledge the SN error.  Since multiple users are reporting this error, hopefully RL will take a closer look (although I realize they have more than a few issues at the moment...)

Reallusion Certified Director / Reallusion Best Visual Award / Reallusion Certified Content Developer
See all the G-Tools Plug-Ins available for iClone here: G-Tools Plug-Ins

In my HUB, it is displayed
CC 3 3 pipeline is greyed out "open"


But when I open the CC 3 all parts of CC 3 pipeline are included and working (creating LOD etc)


Maybe someone has tried this:
Uninstall CC 3 pipeline extension
Download and reinstall CC 3 pipeline extension
Maybe then you can enter the serial number


So I'm already working with IClone and have downloaded and installed many versions. It was always straightforward and without major mistakes. But this time, RL has outdone itself in terms of mistakes :sick::blush::crazy::sick:

Greets from Germany
Postfrosch



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To whom met the problem of code: 6   please try log out & re login the HUB to see is that work.  

thanks 

Mine installed without prompting for a serial (from the hub).  When I ran it, it crashed saying I needed  a serial.
I then installed the pipeline extension, which did ask me for my serial.
CC3 then loaded up, but given it had gone midnight by that time, I didn't get to use it.


I did not see a prompt to copy anything over.   All I got, was when it installed, it said I had updates.  I went to the update tab and it had two resource files, the corrupt 1.5GB one and the correctly working 2,2GB one.





Home built PC:- i9 9900K 32GB RAM, Zotac 1080TI mini.
Band Music:-  https://thehairthieves.bandcamp.com/
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The only serial number I was requested to provide was for iRay....
No serials were requested for either CC3 or the Pipeline Extension thus far - and the programs appear to be 'installed'.
And yes, I was prompted with a two question dialogue (one had something to do with transferring CC2 sliders over to CC3).
But, (and I don't remember now), I just ticked one of those boxes (based on me not having done any CC2 creation anyway).
If I saw the dialogue again, I'd probably remember which ....

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Please be patient with me ..... I don't always 'get it' the first time 'round - not even the 2nd time! :(  - yikes! ... 

● MSI GT72VR Laptop, i7 7700HQ 4-Core 3.8 GHz 16GB RAM; Nvidia 1070, 8GB Vram ● iClone-7.93 ● 3DXChange Pipeline 7.81 ● CC-3 Pipeline 3.44 ● Live Face ● HeadShot ● Brekel Pro-Body ● Popcorn FX ● iRAY ● Kinect V2 ● DaVinci Resolve17 ● Mixcraft 8.1

When you install Character Creator 3 it should have prompted you to copy over your content from Character Creator 2. Did it not do that for you?

No

but you should have needed to enter one for the Pipeline extension.

No

.But after installation I get a : "Get new serial number error code:6 please contact support.
when starting cc3.

No

For me is a serial number in the start screen of CC 3 pipeline
but I did not enter any - I did not get a request
But it is not the serial number I got notified when buying
Greets from Germany
Postfrosch



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Yea, I submitted a support ticket so maybe within another 3-4 days I'll actually be able to use CC3!
I am in no way fond of their support system..

I'm having exactly same issue.

CyberpowerPC, 64 GB Ram, 64bit Windows 10 Pro, Intel Core i9-10980XE 18 Core CPU,  ASUS TUF X299 Mark 1 Motherboard, ROG-STRIX-RTX2080TI-O11G-GAMING graphics card, Toshiba 3TB hard drive, 3 x Seagate 3TB hard drives, RAGNAROK 801 Full Tower, LEPA G1600 1600W power supply, Killer WI-FI 6,  ASUS PA329Q 32" 4K/UHD IPS Monitor.

Hi Postfrosch

Character Creator 3 doesn't request a serial number but you should have needed to enter one for the Pipeline extension.
No,.......But after installation I get a : "Get new serial number error code:6 please contact support.
when starting cc3.
great now the 3 day wait to hear from support since you cannot simply CALL a support person and get it fixed in a 1/2 hour, instead a 3 day process and that assumes it even gets done in the first communication. I have done this before and it was a week long process.