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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: 2 Years Ago
Posts: 23.1K,
Visits: 36.6K
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steve_gill (5/2/2019)
That's not what Peter said. The price for new customers is reduced, but the price for existing customers is lower than that.
Are you completely sure about that? Have a look at this add on. There are other examples.  That's a content pack. Upgrade prices normally only affect software, not content.
Peter
Forum Administrator www.reallusion.com
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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: 2 Years Ago
Posts: 23.1K,
Visits: 36.6K
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ratty01 (5/2/2019)
I have to admit to being confused about the pricing too. The email I received gave the Early Bird Special price of Cartoon Animator 4 Pipeline as $149. When I log in to my account to get the upgrade price it is also $149. So my questions are; Is the price higher than that for first time buyers using the Early Bird Special and what will the upgrade price be after 31st May. Thank you in advance for any clarification.
The price for a new customer buying for the first time is $199. As an existing customer, the upgrade/member price is $149. 
Peter
Forum Administrator www.reallusion.com
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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: 2 Years Ago
Posts: 23.1K,
Visits: 36.6K
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steve_gill (5/1/2019)
So that means new customers buying in the Early Bird sale are getting CA4 at the same price existing customers are paying for upgrading??
= Steve
No that's incorrect.
Peter
Forum Administrator www.reallusion.com
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steve_gill
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steve_gill
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 33,
Visits: 318
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That's not what Peter said. The price for new customers is reduced, but the price for existing customers is lower than that.
Are you completely sure about that? Have a look at this add on. There are other examples.
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ratty01
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ratty01
Posted 7 Years Ago
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Group: Forum Members
Last Active: 2 Years Ago
Posts: 1,
Visits: 43
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I have to admit to being confused about the pricing too. The email I received gave the Early Bird Special price of Cartoon Animator 4 Pipeline as $149. When I log in to my account to get the upgrade price it is also $149. So my questions are; Is the price higher than that for first time buyers using the Early Bird Special and what will the upgrade price be after 31st May. Thank you in advance for any clarification.
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animagic
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animagic
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Month
Posts: 15.8K,
Visits: 31.4K
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steve_gill (5/1/2019)
So that means new customers buying in the Early Bird sale are getting CA4 at the same price existing customers are paying for upgrading??
= Steve
That's not what Peter said. The price for new customers is reduced, but the price for existing customers is lower than that.
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steve_gill
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steve_gill
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 33,
Visits: 318
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Peter (RL) (5/1/2019)
Dessiex (4/30/2019)
Am I right in seeing this is an "early bird special" and not an "upgrade price"? Is the upgrade price the same as the special?If you are an existing customer you will see two different prices in the Store depending on if you are logged into your account or not. The lowest price will be the upgrade price which will appear when you are logged into your account. If you log out of your account and check the Store you will see the prices are higher even though they are still reduced for new customers in the Early Bird sale. So that means new customers buying in the Early Bird sale are getting CA4 at the same price existing customers are paying for upgrading?? = Steve
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michaellegge52
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michaellegge52
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 50,
Visits: 563
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I have the serial # for CTA4 and I registered it, but when I hit the download link I get this: 
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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: 2 Years Ago
Posts: 23.1K,
Visits: 36.6K
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Dessiex (4/30/2019)
Am I right in seeing this is an "early bird special" and not an "upgrade price"? Is the upgrade price the same as the special?If you are an existing customer you will see two different prices in the Store depending on if you are logged into your account or not. The lowest price will be the upgrade price which will appear when you are logged into your account. If you log out of your account and check the Store you will see the prices are higher even though they are still reduced for new customers in the Early Bird sale.
Peter
Forum Administrator www.reallusion.com
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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: 2 Years Ago
Posts: 23.1K,
Visits: 36.6K
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soytinatiu (4/30/2019)
I'm using Internet Explorer, and I get a similar result when pressing the buy button. It just says "There is no data to display, please check product setting." Internet Explorer is now outdated and no longer being updated by Microsoft. You should try with a more modern browser like Edge or Chrome.
Peter
Forum Administrator www.reallusion.com
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