I am interested in purchasing the Pipeline version but I am hearing that a new version may be coming soon.  I do not want to purchase the current 3.3 version knowing that a new version is coming out soon and having to pay for an upgrade.  What is the upgrade policy from  3.3 to the upcoming version?  TIA

Hi... Regarding our upgrade policy, for new product versions the normal process is to launch a pre-order campaign a couple of  months before the release. Once the pre-order campaign is under way you will normally get the current version when purchasing and a FREE upgrade to the new version. If you purchase outside of the pre-order campaign you will be able upgrade to the new version for a discounted price.

Sadly I can't discuss future product release dates but as you can see there is no pre-order campaign running for Crazytalk Animator 4. Our next big product release will be Character Creator 3.

                                                                

Peter
Forum Administrator

www.reallusion.com

Peter,
Is there an upgrade path to CA4, or just a re-purchase with discount?
The email I received doesn't have an upgrade link....just what appears to be a discount on re-purchase.
Thx,

Existing CrazyTalk Animator 3 customers can upgrade to Cartoon Animator 4 for a special discounted price. You can find the upgrade price on the page below (if you are logged into your Reallusion account).

https://www.reallusion.com/store/product.html?l=1&p=cta

Once you have purchased the upgrade you can install Cartoon Animator 4 and still have CrazyTalk Animator 3 installed as well if you wish. Installing CTA4 doesn't overwrite version CTA3.


                                                                

Peter
Forum Administrator

www.reallusion.com

I own cta3 since it was released, and I'm dying to upgrade to CA4 but I show no upgrade link. As an existing member how do I upgrade? I don't see any link for upgrading either. Not on the page, nor in my account.

Please first make sure you are logged into the same Reallusion account where your current CTA3 is registered. Then visit the page below. You should see the upgrade price.

https://www.reallusion.com/store/product.html?l=1&p=cta

If you are still not sure you are seeing the correct price, please let us know which price you see in the Store. Thanks.


                                                                

Peter
Forum Administrator

www.reallusion.com

Thank you for your response. I'm signed on, but I fear when I press the link you mentioned i.e. https://www.reallusion.com/store/product.html?l=1&p=cta I only get a blanck page with a message that states "There is no data to display, please check product setting." No option to upgrade. Just an error message.

The link is working fine for me in Microsoft Edge and Chrome. Which browser are you using?

You can also get to the purchase page by clicking the "Buy" link on the product page below. Do also try refreshing the page if it doesn't display the first time.

https://www.reallusion.com/cartoon-animator/


                                                                

Peter
Forum Administrator

www.reallusion.com

I'm using Internet Explorer, and I get a similar result when pressing the buy button. It just says "There is no data to display, please check product setting."

Am I right in seeing this is an "early bird special" and not an "upgrade price"? Is the upgrade price the same as the special?