Costumer lost.

Hi Raxel

While I can certainly understand your frustration as you are encountering problems yourself, I really don't know where the recent hostility is coming from (I had to warn you about profanity in another thread). It certainly isn't helpful to come into other users threads just to post jibes and insults. Sadly I've seen you doing the same thing in other users threads too so please stop.

Regarding your own technical issues, I did reply in your own thread with some advice about Support so please check out my reply there. Thanks.


                                                                

Peter
Forum Administrator

www.reallusion.com

Glad to see your fine technical support at work and your deep psychological insights. So that means me and other users who can't bake or drag n drop are going to be left to our luck. Nice way of treating paying costumers.

Hi Prodos,

Unfortunately it can sometimes be impossible to say for sure exactly where the problem originated from. The important thing is you were finally able to overcome it. 

So a big thank you for your patience and understanding during what must have been a frustrating time.


                                                                

Peter
Forum Administrator

www.reallusion.com

How exactly do you know that?



If you had read my reply properly you would have seen I said it "looks like the Firewall or Norton was the culprit". I was not stating a fact because I don't know for sure and neither do you.

You have to remember that we are not dealing with game consoles where everyone is using the same hardware. With personal computers there are countless different configurations and unfortunately sometimes users have installation issues. However if 99.9% have no problems, then it is statistically more likely that the issue is a local system issue rather than a bug or issue with the installer. That's just common sense.

I also know from my long time experience working in Support that nobody ever likes to admit their computer or setup could be the cause of the problem. Your reply typifies that view sadly.


                                                                

Peter
Forum Administrator

www.reallusion.com

Thanks to everyone for contributing your opinions, assessments, and experiences -- both positive and negative -- with iClone and other software.

:)

Best Wishes,
Prodos

I just did a google search for 'Blender Won't Install" and found heaps.

here is one and someone else answered it and stated they were also having issues installing it because of the browser they were using.
So????



i7-3770 3.4GHz CPU 16 GB Ram   
GeForce GTX1080 TI 11GB
Windows 10 Pro 64bit

Oh, I also meant to say.
I am one person who has never had issues installing any of reallusions software.....ever. However I have had trouble installing other software, including Blender. I had to do updates on my computer to get them to install. I have also seen posts from other people who had problems with other software such as Blender. Oh and Blender is one of my favourite software's now, I use it pretty much everyday.

I can only state things according to my own experience and observations.

i7-3770 3.4GHz CPU 16 GB Ram   
GeForce GTX1080 TI 11GB
Windows 10 Pro 64bit

Also why is it that 7.20 Works perfectly on my system but not 7.21 or 7.22? It is the patch, how else would you explain iclone 6.54 loosing undo when a patch is applied to iclone 7????

Core i7, 32gb in ram, gtx 1080 ti win 10 pro 64bit, One ssd, 5 hdds, that is my rig and everything runs smooth and perfect except iclone.