Time for a new Timex?

---

Alienware Aurora R16, Win 11, i9-149000KF, 3.20GHz CPU, 64GB RAM, RTX 4090 (24GB), Samsung 870 Pro 8TB, Gen3 MVNe M-2 SSD, 4TBx2, 39" Alienware Widescreen Monitor
Mike "ex-genius" Kelley

Well I ran Uniengine benchmarks.

The heaven one worked fine. But after running the superposition one. It crashed again. Also the tropics one crashed.

Looks like some gpu or drive problem. Going to open my computer and clean and reconnect everything again.

https://unigine.com/en/products/benchmarks

CTA5, Iclone 7, 3D Exchange Pro, Character Creator 3, Popcornfx plugin, Zbrush, Blender, Vue 2014, Adobe cc suite, Spriter
Homebuild Workstation (Pretty old now but still working great) Win 10, Intel i7 950, 24 GB RAM DDR3, Gigabyte x58a-ud7 motherboard, AMD R9 390 sapphire 8GB VRAM.
Official Website  Reallusion Store  

Thanks Peter I will upload the crash dump and dxdiag files.



CTA5, Iclone 7, 3D Exchange Pro, Character Creator 3, Popcornfx plugin, Zbrush, Blender, Vue 2014, Adobe cc suite, Spriter
Homebuild Workstation (Pretty old now but still working great) Win 10, Intel i7 950, 24 GB RAM DDR3, Gigabyte x58a-ud7 motherboard, AMD R9 390 sapphire 8GB VRAM.
Official Website  Reallusion Store  

                                                                

Peter
Forum Administrator

www.reallusion.com

I disabled GI and it started using 5GB RAM from the GPU.

I have tried everything - defragged my drives, did scan disk checks for bad sectors which took hours, optimized my drives, used anti-virus and now even removed many props to reduce the VRAM use, which has come down to 4 GB now. But once it reaches 100-120 frames of animation ( this is a new scene) it starts crashing every other app in the background. If I do not click any button iclone keeps rendering till I close it at the end and then nothing works. Have to press the reset button and goes into recovery mode to fix boot sector.

I can complete animating the scenes just rendering is the problem.

Also updated to latest AMD drivers released today. Nothing works.

If GPU was the problem Blender would have crashed too while rendering but it works fine, just takes hours to render few frames.





CTA5, Iclone 7, 3D Exchange Pro, Character Creator 3, Popcornfx plugin, Zbrush, Blender, Vue 2014, Adobe cc suite, Spriter
Homebuild Workstation (Pretty old now but still working great) Win 10, Intel i7 950, 24 GB RAM DDR3, Gigabyte x58a-ud7 motherboard, AMD R9 390 sapphire 8GB VRAM.
Official Website  Reallusion Store  

You mention that only 4.5 GB of VRAM is showing as being in use by iClone. Perhaps there is something not in order with your GPU RAM.

Gerry

---

System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.

I am rendering a very heavy scene in blender which is installed in the same drive and saving in the same folder and there are no crashes.
I believe the problem is with iclone in some way. Maybe the VRAM capping at 4.5 GB is the problem.
I am going to disable GI thus reduce VRAM and then try to render.

CTA5, Iclone 7, 3D Exchange Pro, Character Creator 3, Popcornfx plugin, Zbrush, Blender, Vue 2014, Adobe cc suite, Spriter
Homebuild Workstation (Pretty old now but still working great) Win 10, Intel i7 950, 24 GB RAM DDR3, Gigabyte x58a-ud7 motherboard, AMD R9 390 sapphire 8GB VRAM.
Official Website  Reallusion Store  

Nope after 2 and a half hour of disk check and repairing it is still crashing.
I noticed something odd - Iclone is capped at 4.5 G of VRAM. It is using .2 GB of virtual memory instead of using additional vram from the GPU.

Maybe that is why the system is crashing and giving memory error, the first app to crash is the real illusion hub app. This time the rendering finished but once I closed iclone, every other app crashed giving memory error c0000000e and on restart, it went to recovery again.

How do I make sure that Iclone can use at least 7GB of VRAM instead of just 4.5GB?




CTA5, Iclone 7, 3D Exchange Pro, Character Creator 3, Popcornfx plugin, Zbrush, Blender, Vue 2014, Adobe cc suite, Spriter
Homebuild Workstation (Pretty old now but still working great) Win 10, Intel i7 950, 24 GB RAM DDR3, Gigabyte x58a-ud7 motherboard, AMD R9 390 sapphire 8GB VRAM.
Official Website  Reallusion Store  

Windows keeps extensive event logs. You can access them using the Event Viewer.  No telling what you might find in there. ;)


"Less clicks good, more clicks bad."