That's okay -- I'm an old man and I can't tell you how many times I've had to learn something I thought I knew already.  But don't panic before you come here and ask, because usually folks here are VERY helpful (I know they help me out a lot when I do something dumb, which is at least once a week).  iClone in general shouldn't have to be reinstalled, almost ever.

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Alienware Aurora R16, Win 11, i9-149000KF, 3.20GHz CPU, 64GB RAM, RTX 4090 (24GB), Samsung 870 Pro 8TB, Gen3 MVNe M-2 SSD, 4TBx2, 39" Alienware Widescreen Monitor
Mike "ex-genius" Kelley

Hi 4u2ges,

The issue has been identified but unfortunately may take a little longer to fix than we would like. Sadly it won't be fixed in the next update which is 7.3 but we hope to get it fixed soon after.


                                                                

Peter
Forum Administrator

www.reallusion.com

I hope you will rewrite the whole system (not human, human, non standard human). And you will be number one. Mr. Rampa gave a lot of advice. I'm looking forward to. Can we have access to all the roots? And forget as a terrible dream: 

Synchronizing Pivot and Motion Root

And so on. 
We like to animate, not solve puzzles.

My YouTube channel.

Thank you for the update, Peter.

I'm getting an issue with "move' and "perform' command. Cannot find file. Please check whether the file exists. C:\users\Public\Documents\Reallusion\TemplateiClone 7 Template\iClone\Template\Motion\ 

I'm using iClone 7.22. I have tried remove/reinstall the app a few times. please provide me a hotfix.

The error indicates that the motion file required for the action is not where iClone is looking for it.

Please tell us which character/persona is causing this problem so we can check the issue. Thanks.


                                                                

Peter
Forum Administrator

www.reallusion.com

My YouTube channel.

I have hair issues with an DAZ3D characters too. Now. In previous versions of iClone my character rendered pretty well but in 7.22 my girl suddenly got transparent layers of hair. I already wrote to the feedback tracker and still waiting for a good response. But now, after hundereds of test renders it appears to me that the tick for "Supersampling" is the issue. I used to render in a 2x2 matrix and tried a 3x3 matrix only finding the images more distorted than before. So I removed the tick from the square and -my gosh- her hair is there as it is displayed in the viewport.
I can only imagine that by adding the new DOF clickbox there must have happened something to the super sampling feature.

But there must be more to this issue because yesterday I discovered similar errors in my viewport. I informed Realluson and added this youTube video in which you can see me struggling trying to use several lenses for my camera etc.



I hope Reallusion can sort this out.

Have you tried putting a check in the "Alpha Threshold" box on the Materials tab of the Modify Panel? This normally helps with this issue.


                                                                

Peter
Forum Administrator

www.reallusion.com

My PC:
OS: Windows 10 Pro English 64-bit / CPU: Intel i7-9700 3.6GHz / MB: ASUS ROG Strix Z390  RAM: 32GB DDR4 2.6GHz / HD: 2TB+3TB  /  SSD: 2x512GB Samsung 860 EVO + 1x2TB Samsung
VB: Palit GTX2080 TI GamingPro 11GB / AB: embedded in the MB and VB (audio from the MOTU M4 I/F) / DirectX: 12