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OFFICIAL 3DXchange 7.2 Issues Thread

Posted By Peter (RL) 2 Years Ago
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grabiller
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I have the feeling that 3DXchange may actually disappear, from what described in the 2018 Roadmap and info we got about enhanced pipeline exchange with the next CC3. CC3 may be its replacement.

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grabiller (3/12/2018)
I have the feeling that 3DXchange may actually disappear, from what described in the 2018 Roadmap and info we got about enhanced pipeline exchange with the next CC3. CC3 may be its replacement.

I think the unanswered question here is will the  'free'  FUNCTION LIMITED CC3 version promised to us handle the tasks of 3DX7.2 is SUPPOSED to do (but does NOT) WITHOUT having to BUY the full version of CC3? I think I already know the answer, and if we are to be forced to buy the full version of CC3, WILL WE GET A REFUND on our purchase of 3DX7 in order to buy the full CC3 version? PETER - Please clarify this, I am NOT the only one asking this question, I'm certain of that.  ~V~


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wires
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I can't see how CC3 could replace 3DXchange. How is a stand alone Character creation tool going to import and convert assets from SketchUp and the whole bunch of other Prop formats available. In this FT Issue RL said that an improved (64 Bit) version was planned for version 8.

Looking at the various issues reported in the FT there are a large number listed as Assigned, and some even marked as Solved - so I believe that they are indeed still working of the Product.


Gerry



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wires (3/12/2018)
I can't see how CC3 could replace 3DXchange. How is a stand alone Character creation tool going to import and convert assets from SketchUp and the whole bunch of other Prop formats available. In this FT Issue RL said that an improved (64 Bit) version was planned for version 8. Looking at the various issues reported in the FT there are a large number listed as Assigned, and some even marked as Solved - so I believe that they are indeed still working of the Product.

Gerry - They did allude to CC3 handling this, but I'm with you on that - how would that work? IF they are indeed 'fixing' 3DX7, they are keeping us in the dark. I cannot even USE 3DX7 for 90% of the tasks I have tried on it - it CRASHES. (32 bit CRAP) 
   I STILL have to use 3DX6 with workarounds to even get CLOSE to using 3DX7, and that's just a joke.
I'll look @it this way: If they DON'T fix 3DX7, and come out with a CC3 I have to BUY to fix these problems, I will DEMAND a refund for my purchase of 3DX7. (& I won't be alone)
      Why are they STILL selling it this way? They are just growing the crowd that will want the same questions answered, and probably a refund as well.
    The fact that they've left us twisting in the wind on the whole issue is probably the most disappointing - like they don't care one way or another. To REALLUSION: This is the ONLY purchase of one of your programs/products of yours I not happy with. From where we stand right now, I have purchased something that is virtually USELESS!  ~V~


       Val RogueAnanda
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The whole situation with XChange is a big screwup.  Forget 64 bit for a moment (that issue has been beat to death -- of that let's just say we are using a program of the last century) there are some CRITICAL bugs in XChange that don't seem to be cared about.  I mean it -- I have to use 6 just to do some things that we do all the time, because they just don't work in 7 (with no workarounds).  And RL has known about these bugs for a long time, perhaps since 7 was released.

What other product RL sells do they let languish in this way?  Hell, they issue the tiniest updates when even releasing content that doesn't work... ah, but THEN they are making (or losing) money.  But it's really criminal that the only indication we've gotten about XChange is that it will be updates "sometime when iClone 8 is released".  Really?  No point issues to fix the CRITICAL BUGS THAT KEEP THE PRODUCT FROM WORKING AS ADVERTISED??!

Leaving it out of the Roadmap is another weird, weird thing.  We all know it's the ugly stepchild no one wants to talk about, but could they not just include it like "well, eventually we'll give you another version you need to pay your hard earned money for that won't work either, but at least it will be 64 bit!".  

So let's ask loudly and one more time -- WHERE IS VERSION 7.3 THAT FIXES THESE THINGS?



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@KT - Well said.



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While I'm not looking at a refund at this point, unless obj export is fixed soon. I very much doubt that I will be upgrading to pipeline to get the fbx export function.
One thing I have noticed with 3DX is the complete lack of PBR support within 3DX. I am loathe to spend anymore money on the upgrade of iClone. CC3 sounds great but 'limited functionality'??? for the free version? It seems to me that Reallusion thinks that it's present supporter base has deep pockets. Most of us remember the head designer in iClone 5 that mysteriously disappeared in iClone 6 and metamorphed into the Crazytalk 8 pipeline causing some of us to purchase that application.


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grabiller
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Personally I'm more concerned about the issues that are not fixed than the constant evolution of the prices and the multiplication of the paid products and add-ons.
I'm not trying to be the Devil's Advocate here, but look at MovieStorm, it is still at the same price range than ten years ago but it did not evolved a bit and is now basically dead.
I don't want that for iClone so they need resources to evolve, innovate, etc.. so the price is up, more products are available, the ecosystem is becoming more complex and expansive. Fair enough.

What is less understandable is something I would put more on the "courtesy" level. Unanswered messages and questions, always rude somehow, do not give a good image among the community, especially on a public forum.
Prehistoric or "pain in the @ss" issues - some of those are almost little details that I'm sure would take no time to fix - not addressed, without any explanation.
Sometimes, design choices that came out of nowhere - or probably from a far, far away galaxy if not a long, long time ago - read "obsolete". What about official "Polls" ? But does Reallusion actually care to follow its community wishes ? It is questionable when you look at the Feedback Tracker and how tickets are sometimes handled. I believe they now rather follow some companies and specific professionals wishes rather than the very community that allowed us to exist at first and to evolve and then subsist. It is possible that Reallusion is slowly drifting from a hobbyist community economical model to a professional industry economical model, hence sometimes the feeling of being left behind.

But back in the day when I bought my first 3D application license, Softimage 3D, it costed me ~$40 000 (plus the SGI Indigo 2 computer, second hands, around the same price as the software license), so when I compare what I got back then for the price with what we get now for the current price, I tend to smile and accept it without making much noise, but that's me.

Yet we are still all excited by the new features and are all eager to put our hands on the next version or the new plugin or features.
Well, we are all addicted to this, basically we kept our child soul and are still playing with Barbie house or Big Jim figures except they are now virtual and we need computers to play with.
But we are (paradoxically) all grown adults right ? So we have to assume our addiction I guess. Or quit ? Hard to, I know I can't Wink

The thing is, if you quit, then what ? There is no alternative, no competitors anyway, yet.

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guy rabiller | citizen guy | 3d technical director | youtube channel
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+1 on all the above. 
The total lack of any response from RL on 3dx7 issues is for the most part the annoying thing. We all know RL are keeping an eye on this thread so a statement as to when all these issues will be fixed is long overdue. I'm going to open a ticket today and hopefully get an answer that way. 

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I've just put my 3rd ticket in concerning the failure of 3dx7 to convert genesis 1.3 & 8 with facial expressions and coverting to non human. Hope I can get resolution to this very soon.

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