Profile Picture

Downloading new content

Posted By garry.smout 2 Years Ago
You don't have permission to rate!
Author
Message
garry.smout
garry.smout
Posted 2 Years Ago
View Quick Profile
Veteran Member

Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)

Group: Forum Members
Last Active: 7 Months Ago
Posts: 48, Visits: 106

I have two items stuck in the content store and I am unable to download them via Install.RLD - I have no other option. I get a nice notice that basically begins:

RLDownloaderR2.exe –Bad image
and ends: error message 0xc0000020

I know what the problem is – I just can't fix it! Due to lack of space on drive C I have installed Reallusion to drive D. but the content is trying todownload to:

C:\ Program Files (x86)\CommonFiles\Reallusion\Downloader\Bin

On the D drive I have no 'Program files (x86)' nor, inside Reallusion on D: do I have a 'Downloader' folder. Can this be sorted in some way so I don't have to do a re-install? And if I have to do a reinstall how do I split the paths? The programes and content HAVE to be on D:but I guess the installer has to be on C: and I will have to change the input to file path once prompted.

Thanks

videodv
videodv
Posted 2 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)

Group: Forum Members
Last Active: 9 hours ago
Posts: 222, Visits: 5.7K
I have had this and other problems to fix you need to delete the download folder in the location you have indicated and reinstall the downloader.

Regards
Chris

garry.smout
garry.smout
Posted 2 Years Ago
View Quick Profile
Veteran Member

Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)

Group: Forum Members
Last Active: 7 Months Ago
Posts: 48, Visits: 106
Thanks - you mean reinstall to drive C? Or it is possible to get it to work on D? And what am I reinstalling - everything? CC, iC6 and 7?
videodv
videodv
Posted 2 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)

Group: Forum Members
Last Active: 9 hours ago
Posts: 222, Visits: 5.7K
You just need to install the downloader it will install to the same location as indicated c drive nothing else I'll try to find the link to download from.

Regards
Chris
garry.smout
garry.smout
Posted 2 Years Ago
View Quick Profile
Veteran Member

Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)

Group: Forum Members
Last Active: 7 Months Ago
Posts: 48, Visits: 106
thank you so much!! That would be fantastic!

videodv
videodv
Posted 2 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)

Group: Forum Members
Last Active: 9 hours ago
Posts: 222, Visits: 5.7K
Heres the link to download http://file.reallusion.com/Downloader224_Enu.exe

Regards
Chris
Edited
2 Years Ago by videodv
garry.smout
garry.smout
Posted 2 Years Ago
View Quick Profile
Veteran Member

Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)

Group: Forum Members
Last Active: 7 Months Ago
Posts: 48, Visits: 106
Thanks but getting this: This XML file does not appear to have any style information associated with it. The document tree is shown below.
; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: bottom; height: 10px;"><Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>1190ED704FFAE9E2</RequestId>
; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: bottom; height: 10px;"><HostId>
d1CUEnZ9LdA1/bI4MyykEFLcd/YR0ciUQZIE0ZhTiS1ENaq57kBdmhmEvLZbkelQiZwknEgqmL4=
</HostId>
</Error>
videodv
videodv
Posted 2 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)

Group: Forum Members
Last Active: 9 hours ago
Posts: 222, Visits: 5.7K
Sorry this is the link http://file.reallusion.com/Downloader224_Enu.exe

garry.smout
garry.smout
Posted 2 Years Ago
View Quick Profile
Veteran Member

Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)Veteran Member (502 reputation)

Group: Forum Members
Last Active: 7 Months Ago
Posts: 48, Visits: 106
With your information I was able to track it down and have installed but not run it yet. Again, many thanks!

videodv
videodv
Posted 2 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)

Group: Forum Members
Last Active: 9 hours ago
Posts: 222, Visits: 5.7K
Your welcome

Regards
Chris.



Reading This Topic