I cannot seem to import an FBX file from Maya 17 back into the Character Creator.  I continue to receive the following error message:

Failed to load the file.

As a simple test I exported an FBX from Character Creator and imported into Maya 17 and then immediately re-exported the FBX and it still does not import into Character Creator.  I continue to get the same error... not sure what I'm doing wrong...

Could be the version of FBX that Maya exports. I believe it should be FBX 2013.

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Thank you for the reply, yes, I discovered this late last night actually.  I changed to 2014/15 and it seemed to work correctly.

so I take back what I said.... even though I used 2013 FBX from Maya I still cannot import, surprise surprise.... i dont know, thinking about trying a different product at this point

So i've been able to get a bit further but now I'm getting the following when I try to import from Maya 17:

There are a lot of knowledgeable people on this board as to exporting and importing in connection with CC (not me, I'm afraid), so hopefully they will jump in. Just don't give up yet!

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It looks like Maya might be adding a new root bone. This is pretty common for a lot of 3D software to do with exports. "CC_Base_Body" should be the root. Maya may very well have stuck in a new root right above that with the name of the file. So check your bone hierarchy.

I had the same challenge and all the same Error Messages
Until RL gave me the Hint . Open Maya , first Start a new Scene  and then import your meshes That seems important
Another important step . set in the copy bind weight option Influence accociation to "name" and Export allways  with FBX 2012
. Now it works !!!  I have now allready create many Cloths and no Problem more.


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Thanks everyone for the replies.  I'll give these suggestions a try!  I'll report back if still having probs.

If I remove all of Maya's rigging isn't that going to break the imported FBX?