hello Peter,
here is the info :
Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Processor = AMD Athlon(tm) II X2 220 Processor, 2800 Mhz, 2 Core(s), 2 Logical Process   

NVIDIA GeForce GTX 750 2gb DDR5 memory.
GeForce Driver 375.95 released 11/17/2016
*special note. the problem occurs in both direct X 9 and direct X 11 modes. I'll try with the report link if you can't get this project from onedrive.
https://onedrive.live.com/?id=575B41D1D6896DE5%21148&cid=575B41D1D6896DE5
hopefully you can find a solution.

vidius

Yes, here too. When I add a new face to Chuck it gets all messed up too. The head gets distorted and doesn't even fit the neck. Its a mess.

To follow up: as soon as I apply CloneCloth again, the problems go away, so it seems to be related to CloneCloth. I also saved the head and reapplied to a new Chuck. There is then no mesh distortion.

---

I can see the problem on my Windows 10 PC, so RL Support should be able to check this out.

---

Widows 7 pro
AMD Radeon HD 6670
Here is a test project:
https://www.dropbox.com/s/onywaer2vewx18f/test.iProject?dl=0
G5 Character left head problem, right upper fitting problem






Greco Arts
www.grecoarts.com

I have the same problem as I just added Chuck and changed his upper shirt. Win7 Pro and an Nvidia GTX 780.
TS

Thanks for the heads-up Job. Much appreciated.



                                                                

Peter
Forum Administrator

www.reallusion.com

Peter, from reports in another thread it seems to affect only those on Windows 7.

EDIT: Here is the thread: https://forum.reallusion.com/302184/Whats-New-in-iClone-653.

---

Unfortunately we can't reproduce this issue and we only have these two reports of the problem so far. This would indicate that it is not a general bug as it would be affecting most if not everyone who has updated to version 6.53.

@stephen_20110417044821793, @mr_vidius, please can you share your graphic card details as it may be related to certain graphic cards.

In addition, please can you send us a project file showing the problem so we can test it. As the attachment file size limitation of the support form is only 5 MB, you can use cloud services like Dropbox, Box, OneDrive, Google Drive etc. to make the download available to us. Please use the link below to send us the project.

http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx

Thank you.


                                                                

Peter
Forum Administrator

www.reallusion.com

It looks that every patch we receive to fix something does the opposite of late!



Greco Arts
www.grecoarts.com