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Stefos
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Stefos
Posted 7 Years Ago
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Group: Forum Members
Last Active: 3 Months Ago
Posts: 126,
Visits: 1.1K
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And it goes on! I have heard nothing via the support system even though I sent them a message. This is not looking very good at all! Please provide a fix for this now!!!
Greco Arts
www.grecoarts.com
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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: 22 minutes ago
Posts: 22.7K,
Visits: 35.7K
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stephen_20110417044821793(1/26/2017)
And it goes on!
I have heard nothing via the support system even though I sent them a message.
This is not looking very good at all!
Please provide a fix for this now!!!
Hi Stephen, I' am very sorry that this problem is still ongoing. I can assure you that it hasn't been forgotten and we are still hopeful a resolution can be found soon.
Peter
Forum Administrator www.reallusion.com
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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: 22 minutes ago
Posts: 22.7K,
Visits: 35.7K
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stephen_20110417044821793(1/22/2017)
Well I have a support ticket in right from the start of this problem...just sent them a message through the support ticket system and asked what's going on ...this is far to long to ask anyone to continue with damaged software...and now we can't even rollback to a previous version because we don't have past patches.
Hi Stephen, If you want to roll back to 6.5 we can supply you with that version. The problem you will have is that anything you have saved in iClone 6.53 will no longer open in 6.5. However if you are interested in rolling back just send me a PM and I'll give you the link.
Peter
Forum Administrator www.reallusion.com
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Stefos
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Stefos
Posted 7 Years Ago
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Group: Forum Members
Last Active: 3 Months Ago
Posts: 126,
Visits: 1.1K
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Peter (RL) (1/27/2017)
stephen_20110417044821793(1/22/2017)
Well I have a support ticket in right from the start of this problem...just sent them a message through the support ticket system and asked what's going on ...this is far to long to ask anyone to continue with damaged software...and now we can't even rollback to a previous version because we don't have past patches.
Hi Stephen, If you want to roll back to 6.5 we can supply you with that version. The problem you will have is that anything you have saved in iClone 6.53 will no longer open in 6.5. However if you are interested in rolling back just send me a PM and I'll give you the link. Hi Peter Thanks for the offer....better not I have some sensitive work that uses CC Characters which I am currently working on. Thanks again though !!
Greco Arts
www.grecoarts.com
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gordryd
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gordryd
Posted 7 Years Ago
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Group: Forum Members
Last Active: 16 hours ago
Posts: 711,
Visits: 7.6K
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Also seeing this issue (running Win 7) -- seems to show up mostly on my "Career Occupations" (G5? version) characters with strange protuberances coming out of their hands/feet. Also see gaps between their heads and bodies Submitted a ticket but RL could not reproduce. They sent me a pkg to re-install but issue remains. Doesn't happen in iClone 5.x...
Reallusion Certified Director / Reallusion Best Visual Award / Reallusion Certified Content Developer
See all the G-Tools Plug-Ins available for iClone here: G-Tools Plug-Ins
Edited
7 Years Ago by
gordryd
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theschemer
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theschemer
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 1.4K,
Visits: 2.9K
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gordryd (1/27/2017)
Also seeing this issue (running Win 7) -- seems to show up mostly on my "Career Occupations" (G5? version) characters with strange protuberances coming out of their hands/feet. Also see gaps between their heads and bodies Submitted a ticket but RL could not reproduce. They sent me a pkg to re-install but issue remains. Doesn't happen in iClone 5.x...Supposedly they are still working on it. You are not the only one. I just went back to using version 5 but I would rather be using version 6. 
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mark
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Group: Forum Members
Last Active: 6 hours ago
Posts: 4.8K,
Visits: 16.4K
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Let's hope, cause it's definitely a problem! 
Click here to go to my YouTube Channel filled with iClone Tutes and Silly Stuff
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Intel Core i7 3960X @ 3300MHz Overclocked to 4999.7 MHz Sandy Bridge 24.0GB DDR3 @ 833MHz Graphic Display HP ZR30w
GeForce GTX 980Ti 6GB Microsoft Windows 7 Professional 64-bit SP1 ASUSTeK COMPUTER INC. P9X79 WS (LGA2011)
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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: 22 minutes ago
Posts: 22.7K,
Visits: 35.7K
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mark(2/14/2017)
Let's hope, cause it's definitely a problem! I 'am hopeful that fix will be available soon now. I will update again once it is available. Thank you all for hanging in there.
Peter
Forum Administrator www.reallusion.com
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theschemer
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theschemer
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 1.4K,
Visits: 2.9K
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Hey Mr. Vidius. There is a new developer release for testing so ask Peter for it if you don't already have it as you may have problems in areas I do not use like older characters etc.
TS
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mr_vidius
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mr_vidius
Posted 7 Years Ago
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Group: Forum Members
Last Active: Yesterday
Posts: 430,
Visits: 6.1K
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theschemer (3/9/2017)
Hey Mr. Vidius. There is a new developer release for testing so ask Peter for it if you don't already have it as you may have problems in areas I do not use like older characters etc.
TS
I did get the developer release for testing from Peter. most likely at the same time you did. the character mesh problems appear to be fixed. I tested G2, G3, and G5 characters. and everything looks good. now I can do what I need to do in 6. like you, I'm waiting for the 6.54 patch. then I can go full bore with 6. I'm 3 months behind in projects. and looking forward to catching up on them. vidius
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