Character G5 Adding clothes Problem

Character G5 Adding clothes Problem

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https://forum.reallusion.com/Topic302842.aspx

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By Stefos - 9 Years Ago

Since updating to ver 6.53 of iClone my G5 character are having problems with improper mesh behaviour when adding clothes. Please note it seams like only G5 characters are effected.

By mr_vidius - 9 Years Ago

:Wow: well Stephen, I seem to have the same problem. but not just with the G5. but with G3 and G2 clone cloth as well.
and if we are having this issue.. most everyone is too. it appears there is just one bug after another coming these days..
can't wait to see what version 7 does :crying:

vidius

By sjonesdc - 9 Years Ago

stephen_20110417044821793,

I'm not having that problem. Wondering - did you go through the install process OR just copy the folders over to 6?

Just a thought!

By mr_vidius - 9 Years Ago

I reinstalled clone cloth. same issue. it's the patch dude. there is also an issue with iclone crashing when you replace heads too.
seems like there is even more infestations of the usual RL bug.

vidius

By Stefos - 9 Years Ago

Hi
I can confirm I am having problems with G2 G3 as well.

sjonesdc
I installed the update

By mr_vidius - 9 Years Ago

good! now try to change the head on a G3. but watch out for the crash!!!

vidius

By wires - 9 Years Ago

I tried to reproduce the problems using various G2-G5 characters, but everything works as expected on my system.

By Stefos - 9 Years Ago

mr_vidius (11/21/2016)

good! now try to change the head on a G3. but watch out for the crash!!!

vidius

I am having problems with replacing heads as well....broken and deformed mesh

By animagic - 9 Years Ago

I also checked and can't find anything wrong. What you could try is update your graphics card drivers; this has been a solution in the past in some cases.

By mr_vidius - 9 Years Ago

animagic (11/21/2016)

I also checked and can't find anything wrong. What you could try is update your graphics card drivers; this has been a solution in the past in some cases.

Hi there Animagic!
If the graphics drivers were the problem. I would not have complained. no. it's updated to the latest version 375.95 released on 11/17/2016.
the problem seems to be with clone cloth of the G3 & G2. and some of the other G3 skin tights and stuff. changing the head on a G5 gives me the same results.
although I have seen it pop up when using G5 clone cloth. but not all the time. change a head though.. and bang! the crash comes when changing heads on G2 & G3.
your running windows 10. different animal than windows 7. I noticed that some people on the forum have certain problems I don't have. esp if they are running 10. then again,
some running 7 have problems 10 users don't have. anyway.......

if I use a G3 character that was created in IC6 before the 6.53 patch.. everything is ok. until I try to change something. just for giggles and laughs, I imported a G3 clone cloth character from IC5
into IC6. got the same result. mesh error, crash on the head. then I imported a character created in IC5 that was created from the clone cloth. looks good. until I make some changes.

I'm considering uninstalling 6 and reverting to the 6.5, or 6.51 version until this gets resolved. maybe in 3 weeks or more. depends on RL. have not decided yet. since it is a pain in the butt.

vidius

By Stefos - 9 Years Ago

It looks that every patch we receive to fix something does the opposite of late!

By Peter (RL) - 9 Years Ago

Unfortunately we can't reproduce this issue and we only have these two reports of the problem so far. This would indicate that it is not a general bug as it would be affecting most if not everyone who has updated to version 6.53.

@stephen_20110417044821793, @mr_vidius, please can you share your graphic card details as it may be related to certain graphic cards.

In addition, please can you send us a project file showing the problem so we can test it. As the attachment file size limitation of the support form is only 5 MB, you can use cloud services like Dropbox, Box, OneDrive, Google Drive etc. to make the download available to us. Please use the link below to send us the project.

http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx

Thank you.

By animagic - 9 Years Ago

Peter, from reports in another thread it seems to affect only those on Windows 7.

EDIT: Here is the thread: https://forum.reallusion.com/302184/Whats-New-in-iClone-653.

By Peter (RL) - 9 Years Ago

animagic (11/22/2016)

Peter, from reports in another thread it seems to affect only those on Windows 7.

EDIT: Here is the thread: https://forum.reallusion.com/302184/Whats-New-in-iClone-653.

Thanks for the heads-up Job. Much appreciated.

By theschemer - 9 Years Ago

I have the same problem as I just added Chuck and changed his upper shirt. Win7 Pro and an Nvidia GTX 780.
TS

By Stefos - 9 Years Ago

Peter (RL) (11/22/2016)

Widows 7 pro
AMD Radeon HD 6670
Here is a test project:
https://www.dropbox.com/s/onywaer2vewx18f/test.iProject?dl=0
G5 Character left head problem, right upper fitting problem

By animagic - 9 Years Ago

stephen_20110417044821793 (11/22/2016)

Here is a test project:
https://www.dropbox.com/s/onywaer2vewx18f/test.iProject?dl=0
G5 Character left head problem, right upper fitting problem

I can see the problem on my Windows 10 PC, so RL Support should be able to check this out.

By animagic - 9 Years Ago

To follow up: as soon as I apply CloneCloth again, the problems go away, so it seems to be related to CloneCloth. I also saved the head and reapplied to a new Chuck. There is then no mesh distortion.

By theschemer - 9 Years Ago

Yes, here too. When I add a new face to Chuck it gets all messed up too. The head gets distorted and doesn't even fit the neck. Its a mess.

By mr_vidius - 9 Years Ago

Peter (RL) (11/22/2016)

hello Peter,
here is the info :
Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Processor = AMD Athlon(tm) II X2 220 Processor, 2800 Mhz, 2 Core(s), 2 Logical Process

NVIDIA GeForce GTX 750 2gb DDR5 memory.
GeForce Driver 375.95 released 11/17/2016
*special note. the problem occurs in both direct X 9 and direct X 11 modes. I'll try with the report link if you can't get this project from onedrive.
https://onedrive.live.com/?id=575B41D1D6896DE5%21148&cid=575B41D1D6896DE5
hopefully you can find a solution.

vidius

By mr_vidius - 9 Years Ago

Peter (RL) (11/22/2016)

hello Peter,
here is the info :
Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Processor = AMD Athlon(tm) II X2 220 Processor, 2800 Mhz, 2 Core(s), 2 Logical Process

By mr_vidius - 9 Years Ago

sw00000p (11/23/2016)

Hey mr_vidius,
Perhaps comparing (the Other person's spec's - sharing your problem)
May reveal the problem area (culprit):Whistling:

already did that. :P I do believe I know the culprit. and it's not on my end. :laugh:
I'm not a trendy. I see no real reason to go to windows 10 right now. I never had any issues with windows 7.
and with the exception of the 6.53 patch. everything runs pretty darn good on it. but there seems to be a "trendy" thing
going on. my hamster says it's sabotage. an attempt to force me on to windows 10. for interesting lazy reasons that have noting to do
with me. but those who write. I have no reason to think my little white hamster would lie to me. the fact he gives me wonderful ideas
when I am playing with iclone. makes me trust that hamster of mine. my hamster says that when that patch was written. windows 7 was left out
of the coding on purpose. :Whistling: but you didn't hear that from me...
vidius

By animagic - 9 Years Ago

Your hamster is a conspiracy theorist. (I have an inkling who he voted for. White hamster, eh?)

Seriously though, iClone uses the same Visual C++ 2012 library for both Windows 7 and Windows 10. It would be very hard to exclude an OS form coding, and not in RL's interest as they now have to spend additional time to fix this that could be used better. I'm still running Windows 7 on one machine and it has been giving me problems. For one, automatic updates no longer work (even when initiated by hand), so I have go through all kinds of trouble to keep the system up-to-date. So I decided to update my other Windows 7 machine to 10.

By Stefos - 9 Years Ago

animagic (11/24/2016)

Well as for me I wouldn't touch Windows 10 even if they gave it away as a FREE update .....oh wait they did do that. I am guessing you never read you agreement when installing Windows 10? here is a little for you:
Finally, we will access, disclose and preserve personal data, including your content (such as the content of your emails, other private communications or files in private folders), when we have a good faith belief that doing so is necessary. ??????????????????? What ......when THEY feel it's necessary ....who the blazes do they think they are!!!! Even the police have to get a search warrant, but not MS they can just get you to agree to a criminal agreement. I will never agree to such a infringement of my privacy rights. So his hamster is NOT a conspiracy theorist, he just knows how to read.
Good luck with laying it all out there!! By the way it is a known fact THEY do make it more and more difficult to use an older OS to push a person to update to their latest Spyware, any American Corporation who admits their criminal infringement on the rights of the people of the planet would not think twice of downloading a little software (virus) to brake things on your old operating system.
I have a question why does 4k rendering from iClone not work in Windows 7 when my video editing software exports 4k video!

By theschemer - 9 Years Ago

animagic (11/24/2016)

I just went through that Win7 Updates fiasco and I fixed it using the info here. I actually read down into the comments and found something to try that wasn't mentioned and use that and it worked. I went to bed after running it and in the morning had to answer YES to a prompt and within 30 minutes to an hour it appears to be fixed. If nothing else, it up to date. :) Here is the link:
https://www.howisolve.com/checking-for-updates-stuck-solved-windows-7-sp-1-8-1-10/
TS

Hi adam recently this has been a common problem across many windows 7 SP1 systems. Since you have many systems stuck on this error I would suggest you download the Convenience rollup update for Windows 7 SP1. Here is the information regarding this update https://support.microsoft.com/en-us/kb/3125574.Basically it packages all the updates since the rollout of SP1. The download link is http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB3125574 . You will require internet explorer to open that page. If this doesn’t work you can look at the method 4 of installing updates using WSUS Offline Update.You can create a repository of the updates in a server and then install in all your client machines. Hope that helps.

By mr_vidius - 9 Years Ago

animagic (11/24/2016)

gee wiz Animagic, I didn't know that you were so politically correct. but, that does explain much.. and unwraps the mystery of animagic.. no my friend. my hamster is not a conspiracy theorist.
in fact, the term "conspiracy theory" came from the minds of the mainstream media. who are actually the "fake news". and are own and controlled by 5 international corporations. they only tell you what they want you to think. nothing more. they understand the truth of things. and hide it from you. example: the human brain operates just like your computer. but on a more advanced, and biological manner. like your computer, the brain functions with 1's and 0's. it also has it's own software in which "learning" or "education" is it's form of updates. and just like a computer, there is also a form of program writing that goes on. have you ever heard of "subliminal messaging"? look it up. study it. and you might get what I'm saying. your political correctness is a form of programming. to get you to think the way they want you to think. it's simple. easy. and it works. white hamster? yes. my hamster is white. his fur is white. and even though hamsters can not vote. I'm sure he would vote to make America great again. instead of selling it to the highest bidder. :D actually, my hamster is considered an albino (pure white) and his eyes are an evil red in color. which makes him quite a rare thing to have. that is why I made him my friend. or pet. anyway...

I have 2 machines that run windows 7. and I'm very proud to say that i never had any issues with either of them. if I want updates, i do it manually because in case you have not heard. Microsoft no longer supports windows 7. so automatic updates won't work. i also installed system mechanic professional Premium Service. had it for many years. works very well. keeps all of my computers operating near perfect. I never had to reinstall my operating systems. I have 3 that run XP. 2 on 7. no problems at all. the key to keeping your computer operating is your registry. if that gets corrupted. then you got to reinstall the entire system. most people forget that. windows is always writing to the drive. always doing something. and it sometimes does things to itself.. as programmed to do so you are always looking for the next upgrade version. follow the money and you shall find many things.

now one day.. i may have to get a new computer.. and I will have to deal with windows 10, 11, or maybe windows AI. (coming soon). but that won't be for some time. I take full advantage of system recovery's and such. so hard drives are not an issue. plus I do back up my files every couple of weeks so i lose nothing. or very little. and even something more important than that. I stay off line as much as possible. my computers don't connect to the internet, until i manually plug it in. but anyway again.. my hamster is right about a great many things. and he has a sense of humor. :laugh:

vidius

By pumeco - 9 Years Ago

I'm with the Hamster here, no Windows 10 is getting on my system ... EVER!!!

I have a beautiful OS called ZORIN, designed to be a replacement for Windows (and it's far better), it runs Windows programs, and even has an official nVidia driver and technology support function :D
Here's the website for it (scroll down the page for more details) : zorinos.com

With awesomeness like that, no one needs to surrender to Microsoft privacy-invasion ever again!

For all we know, it might even run iClone7 due to the compatibility features built-in to ZORIN. But if it doesn't, well that's too bad for iClone, not me, because all of the competition have already released natively on it in prepration for the mass migration to Linux. It's called being in control, getting it right, and if RL are wise and want to get it right, they'll get their asses into gear and get a Linux-based release out there as ASAP (as in iClone 7.5 ASAP). I don't care what RL say, or think about this situation, I know more about this stuff than they can even comprehend.

I can't stress this enough : ALL ICLONE COMPETITORS ARE OFFICIALLY AVAILABLE ON LINUX NOW, BUT ICLONE IS NOT.
I underlined the word ALL for a reason ... WAKE UP :Wow:

By Stefos - 9 Years Ago

pumeco (11/26/2016)

Can this be the crossover between Windows and Linux !!! ~~Does iClone 6 work with this Operating System~~ ? ....I am downloading now !!

By JIX - 9 Years Ago

I spotted ZORIN too recently. Really looks promising.

By pumeco - 9 Years Ago

stephen_20110417044821793 (11/26/2016)

Can this be the crossover between Windows and Linux !!!

Sure is, but I hope you didn't just visit the page and click on download, you should really scroll down the page first and have a good read, watch the animations etc. One of them shows how the interface can be set-up as either Windows or MacOS, cause it's not just designed for Windows users, it's designed for Apple users as well ;)

Here, scroll down the page this time (if you never before), and read everything :w00t:
zorinos.com

JJJAM (11/26/2016)

I spotted ZORIN too recently. Really looks promising.

I love it Jammie ... it's easy the best OS I've ever used ... even running on old hardware it just flies!
I'm not able to test it with iClone just yet (sorry Stephen), because although I'm running it as my main OS, it's currently only installed on my old machine.

Like I said, the only reason Windows 7 is occupying my main machine is so that I can run iClone, and the only way I'll keep it that way is if iClone7 runs on it. If not, well everything else I use or want to use, is already available on ZORIN. So in that case, even Windows 7 will be getting completely wiped so I'll have ZORIN on both machines :cool:

People who have never heard of ZORIN, really need to check it out (and don't forget to scroll down the page) :
zorinos.com

By theschemer - 9 Years Ago

So....how's that fix for the G5 characters coming along???
TS

By animagic - 9 Years Ago

Sigh... I guess a little joke and irony are lost on this forum...:Whistling: I hope your hamster can appreciate that; it was not my intend to insult him. I like hamsters. Whether I am PC or not is neither here nor there.

EDIT: More important than any of this is obviously a fix for the problem.

By mr_vidius - 9 Years Ago

animagic (11/29/2016)

woory not animagic.. I don't think he is insulted. he is more like a Buddhist. I can do anything I want to him. and he does not bite. :D

and yes my friend. having this issue fixed is the prime order. my current projects are on hold till it's fixed. having those mesh problems, and crashes while
one changes a head are quite disturbing. enough to ruin one's whole day. :crazy:

vidius

By theschemer - 9 Years Ago

theschemer (11/25/2016)

animagic (11/24/2016)

Just a followup on the Windows Update problem. I ended up having to go with the WSUS Offline Update in the above article to really fix the issue. It worked great, and pretty fast, and then my auto updater from Windows started working too. If it doesn't, I can just run the WSUS utility again and get up to date quickly on the Windows updates. It is a great tool, and works.
TS

By theschemer - 9 Years Ago

mr_vidius (11/29/2016)

animagic (11/29/2016)

Vidius,
Have you heard anything about this issue being fixed or being worked on? Has anybody actually contacted support on this or are we relying on this thread and hoping?
Thanks,
TS

By mr_vidius - 9 Years Ago

theschemer (12/11/2016)

mr_vidius (11/29/2016)

animagic (11/29/2016)

Vidius,
Have you heard anything about this issue being fixed or being worked on? Has anybody actually contacted support on this or are we relying on this thread and hoping?
Thanks,
TS

I have heard nothing as of yet. not beyond the response I got that they are looking into it. I put it up on feedback tracker, and thru support. who knows if, and when they will fix it.
maybe they are too busy working on iclone 7 to even care. or maybe they can't fix it.. who knows. RL is usually pretty good at timely fixing. in the mean time, I'm back to using iclone 5.
while 6 remains broken. looks like the repair will go beyond the 3 week mark. I may have to revert back to version 6.51 soon. and since I missed a deadline because of the 6.53 issues. I may not be buying iclone 7 for a considerable long, long time. if I do decide to buy at all.

By Stefos - 9 Years Ago

mr_vidius (12/11/2016)

theschemer (12/11/2016)

mr_vidius (11/29/2016)

animagic (11/29/2016)

Vidius,
Have you heard anything about this issue being fixed or being worked on? Has anybody actually contacted support on this or are we relying on this thread and hoping?
Thanks,
TS

Yes, same here heard nothing....I also may have to revert to 6.51....It took Reallusion over 2 months to fix some textures on a model I bought from their site...so who knows how long this will take. I am guessing you are correct Version 7 is taken up their time. I am afraid that the problems I have had on and off with ver 6 since it's launch has left me no option but not to upgrade to 7.

By theschemer - 9 Years Ago

Ok I voted here in the Feedback Tracker. Stephen, you should add your vote there too. Here is a link:

http://www.reallusion.com/FeedBackTracker/Issue/problem-with-clone-cloth/#issue_comments

Thanks,
TS

edit: And this one too:

http://www.reallusion.com/FeedBackTracker/Issue/iclone-crashes-when-you-replace-heads/#issue_comments

By Peter (RL) - 9 Years Ago

theschemer (12/11/2016)

Vidius,
Have you heard anything about this issue being fixed or being worked on? Has anybody actually contacted support on this or are we relying on this thread and hoping?
Thanks,
TS

Hi Schemer,

We have today released a developer fix for this issue that we hope will resolve the problem. It's only an interim fix until the next update is ready, but if you or anyone else would like to try it out, then please PM me and I'll send the link. Alternatively if I'm not around you can contact Technical Support using the link below.

http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx

By theschemer - 9 Years Ago

PM sent,
Thanks.:)

By theschemer - 9 Years Ago

Well, I guess the temporary patch isn't ready yet...:Whistling::Whistling:

By theschemer - 9 Years Ago

Mr. Vidius or Stephen, were you able to get this temporary patch???

By Stefos - 9 Years Ago

theschemer (12/16/2016)

Mr. Vidius or Stephen, were you able to get this temporary patch???

Yes I did....it didn't work ...they continue to look into it!

By mr_vidius - 9 Years Ago

stephen_20110417044821793 (12/17/2016)

theschemer (12/16/2016)

Mr. Vidius or Stephen, were you able to get this temporary patch???

Yes I did....it didn't work ...they continue to look into it!

Patch was a failure on my end too. oh well.. recreating projects on iclone 5. at least that still works. :doze:

By theschemer - 9 Years Ago

Well I just downloaded the patch and will try it in the morning but I may as well ask, did the patch cause any extra issues with the DLC and watermarks and if it doesn't work is it easy to revert back to 6.53?
Thanks,
TS

By Stefos - 9 Years Ago

theschemer (12/17/2016)

When I tried out the patch I didn't have to install anything you just run the exe file and it runs the patched version of the software, reverting back just means you run the original link, exe file again.
Check out the readme file they provide first

By theschemer - 9 Years Ago

Ok, tried it. It is not fixed. It seemed like the shirt changing was improved until I started changing the heads. I was able to get the problem to show up with the shirt change, then change the shirt to another one, and then change it back and the problem did not reappear. But it is definitely not fixed. I starting swapping heads on Chuck and besides the wedge or long triangular bars, the neck to body connection is a real mess. Oh well.
TS

By theschemer - 9 Years Ago

stephen_20110417044821793 (12/17/2016)

theschemer (12/16/2016)

Mr. Vidius or Stephen, were you able to get this temporary patch???

Yes I did....it didn't work ...they continue to look into it!

I sure hope they don't forget about fixing this as it is a real problem. I guess a lot of other people are not noticing it because they do not use the G5 or older avatars. By the looks of the feedback tracker I am the only other person besides Vidius that has this problem. :blink: :unsure: With IClone 7 around the corner I am not having a good feeling about this being fixed.

By Stefos - 9 Years Ago

theschemer (12/24/2016)

stephen_20110417044821793 (12/17/2016)

theschemer (12/16/2016)

Mr. Vidius or Stephen, were you able to get this temporary patch???

Yes I did....it didn't work ...they continue to look into it!

The last I looked my ticket was still open....I am sure they will fix it soon....with their up coming launch of iClone 7 they can do without more negativity surrounding iClone being felt by their customers. There is already some bad feeling in the community about version 7 coming out while 6 feels incomplete and broken. For them to have a successful new product version, they will need to live up to their promises, version 6 is not finished yet. They must know they need to put 6 to bed before rolling 7 out!

By mr_vidius - 9 Years Ago

stephen_20110417044821793 (12/24/2016)

theschemer (12/24/2016)

stephen_20110417044821793 (12/17/2016)

theschemer (12/16/2016)

Mr. Vidius or Stephen, were you able to get this temporary patch???

Yes I did....it didn't work ...they continue to look into it!

I feel your pain. I'm sure others are having the same problem too. and still others didn't realize it yet. not everyone is going to post their issues. I myself am guilty of that. I usually wait because as
soon as the forum gods gripe. then the fix happens fast. but, since most of the gods went to windows 10, because it's the latest and greatest, and very trendy. nothing will be said. until iclone 7 is released and the bugs crawl out. then you will hear the screams :w00t: . I had to revert back to iclone 6.51 to get things to operate. and guess what? no mesh, or head issues. yeah.. the issues of 6.51 are there. I can work around that till the fix is in. but at least I can get something done. I'm sure RL will solve the problem someday. but until 6 is fixed. I'm not buying 7! sorry RL. I love your stuff, but I have to draw the line in the sand somewhere.

on a side note.. I am looking forward to the release of iclone 7. why? just to watch the forum gods scream bloody murder!! :D
as much as I'm hoping it comes out with no issues.. just that glint of laughing at them is worth waiting for. :Whistling:

vidius

By theschemer - 9 Years Ago

What really worries me is if IClone 7 is going to work with Win7. Can any of the beta testers that run Win7 confirm this? Or can Peter or any of the staff confirm this? I haven't bought IClone 7 yet because IClone 6 doesn't work properly yet and what if IClone 7 won't run on Windows 7 even though the system requirements say it will. I only have a few days left to get the early discount etc.
Thanks,
TS

By Stefos - 9 Years Ago

sw00000p (12/27/2016)

theschemer (12/27/2016)

What really worries me is if IClone 7 is going to work with Win7.

...even though the system requirements say it will.

"What part of.... "the system requirements say it will" that you don't understand.
Is it the..."i"
or the..."t"
= it

is it the..."W"
or the..."i"
or..."l"
or the second... "l"
= Will

combined = "It Will"
Umm.... it's plain simple english.

I think the point is iClone 6 is supposed to work in Windows 7 yet problem after problem has been found, people who are thinking whether buying 7 is a good idea considering 6 has never really been sorted out....especially with Windows 7 users....Are they to have repeat problems or worse if the buy 7? that's the question....I for one will not buy iClone 7 because as far as I am concerned 6 isn't finished yet!

By theschemer - 9 Years Ago

sw00000p (12/27/2016)

theschemer (12/27/2016)

What really worries me is if IClone 7 is going to work with Win7.

...even though the system requirements say it will.

"What part of.... "the system requirements say it will" that worries you?
Is it the..."i"
or the..."t"
= it

is it the..."W"
or the..."i"
or..."l"
or the second... "l"
= Will

combined = "It Will"
Umm.... it's plain simple english.

Yeah, what Stephen said! Apparently you are running Windows 10. :Whistling:

By mr_vidius - 9 Years Ago

theschemer (12/27/2016)

sw00000p (12/27/2016)

theschemer (12/27/2016)

What really worries me is if IClone 7 is going to work with Win7.

...even though the system requirements say it will.

Yeah, what Stephen said! Apparently you are running Windows 10. :Whistling:

you will have to forgive Sir sw00000p. he is one of the forum gods. and often forgets, that those of us who are not forum gods, are humans.
just because something is written in plain English. does not make it so. and the gods tend to forget that. perhaps if we pray to sw00000p, and
the other forum gods. they will use their magical powers, and fix iclone 6 for us. we will build a huge fire, shake our rattles, and beads.. chant chants..
and call upon the mighty powers of sir sw00000p, and the other forum gods. :doze:

vidius

By theschemer - 9 Years Ago

mr_vidius (12/27/2016)

theschemer (12/27/2016)

sw00000p (12/27/2016)

theschemer (12/27/2016)

What really worries me is if IClone 7 is going to work with Win7.

...even though the system requirements say it will.

Yeah, what Stephen said! Apparently you are running Windows 10. :Whistling:

By theschemer - 9 Years Ago

Mr. Vidius and Stephen,
I asked Justaviking for some help in seeing if he could verify these issues as his signature line showed he was running Win7. He promptly stepped up to the plate and hit a home run. Read more here.
TS

https://forum.reallusion.com/302184/Whats-New-in-iClone-653?PageIndex=3

By justaviking - 9 Years Ago

theschemer (12/31/2016)

a) Thanks for the kind words.

b) A little tip... if you want to link to a specific forum post, there it a little icon in the lower-right corner of the post, and that will reveal a link.
https://forum.reallusion.com/FindPost309467.aspx

https://forum.reallusion.com/uploads/images/ac0296fc-28fd-4688-8f97-047b.jpg

By theschemer - 9 Years Ago

a. You are welcome. :) You deserve it. ;)

b. Thanks for the tip. I guess I am just used to doing things the hard way. :crazy:

By RussellStudios - 8 Years Ago

Yes all the same problems here with the clothes, can't make heads. And yes I have windows 7 and I don't feel I should go buy a new Computer because of updates. We need an uninstall to go back to where it actually worked!

https://forum.reallusion.com/uploads/images/64303dc1-8827-486f-bd23-a2fd.jpg

By Stefos - 8 Years Ago

So ....anything happening to fix this problem yet? this post was originally posted the 19th of November last year !
It is very upsetting to see iClone 7 being plastered all over the place and 6 still has problems.

By theschemer - 8 Years Ago

stephen_20110417044821793 (1/13/2017)

I don't know but I sure hope they are working on it. I even had justaviking take a look and add his findings to the feedback tracker in the hopes that would help isolate the problem.
TS

By mr_vidius - 8 Years Ago

theschemer (1/13/2017)

stephen_20110417044821793 (1/13/2017)

I don't know but I sure hope they are working on it. I even had justaviking take a look and add his findings to the feedback tracker in the hopes that would help isolate the problem.
TS

well, I have not heard anything from RL about the problem either. hopefully they are working on it. but one can never know.
on a side note. I went to my account page, and discovered that they changed the way it looks now. they also removed all links to any update ( 6.5, 6.51, 6.52, 6.53).
In the past, RL was usually pretty good at fixing their boo boos. this is the longest time so far. perhaps the developers are sick of fixing 6. and are focused on 7. and
are not intending to fix 6 at all. if that be the case. then reverting back to 6.51 will require kissing their butts to get the link to download the full 6.51 version. hummm.
then again.. just scrolling thru the forums. I can see that CT8, and CTA has it's issues too. maybe they are just overwhelmed with bugs. maybe people are just asking RL
to do too much to the programs. wanting that 'all in one" thing. :laugh: and the developers just can't do it.
I'm thinking, that they are trying to "wow" us with 7, so we forget about 6, and they won't have to fix it. but what they don't know.. is that I was considering on buying 7 next year.
when they got it finished and all the bugs worked out. but considering what they did to 6 this time.. I'm not buying till 6 is fixed.

vidius

By theschemer - 8 Years Ago

mr_vidius (1/15/2017)

theschemer (1/13/2017)

stephen_20110417044821793 (1/13/2017)

I don't know but I sure hope they are working on it. I even had justaviking take a look and add his findings to the feedback tracker in the hopes that would help isolate the problem.
TS

I went to my account page yesterday and could not find any versions that had numbers like 6.51 etc but have one download in there available but don't want to try it without knowing which version it is. I just want to have a working version for Win7 in case I have to use it. In the mean time I am just using version 5 and wondering if they are ever gonna fix version 6 and if version 7 is going to be the same way with Win7 users.
TS

By animagic - 8 Years Ago

That's indeed weird. The only available version is the latest full download. No patches available anymore. That's not very practical.

By Stefos - 8 Years Ago

Reallusion why have you removed previous patches from our accounts? I hope this is not a ploy to force people to buy 7 because 6 is not working correctly because me for one will not fall for that. I am sure I have some of the patches still on my computer.
Please fix this problem soon as possible I am now having problems providing video to my clients, I do not want to have to roll back my version but may have to if I have further problems.

By animagic - 8 Years Ago

stephen_20110417044821793 (1/18/2017)

I believe it's an error that crept in when the page was redesigned, as it is the case with all RL programs (CrazyTalk 8 for example), not just IC, for which a new release is upcoming. The full version is still there, but that doesn't help existing users obviously.

I agree that a fix is in order.

By theschemer - 8 Years Ago

Well, I can report that installing a new GTX 1080 FTW does NOT fix the issue. :doze:

By mr_vidius - 8 Years Ago

theschemer (1/19/2017)

Well, I can report that installing a new GTX 1080 FTW does NOT fix the issue. :doze:

of course not. the problem is with what the 6.53 patch did. I am however, very surprised at how long it has been without any word from Peter.
it would be nice to start using iclone 6 again. I would love to run it at full bore instead of just having it sit there, looking like a waste of hard earned money.
that in itself piss's me off. so HEY PETER! WHAT GOING ON BUDDY! WHAT'S THE WORD MAN! :w00t:

vidius

By Stefos - 8 Years Ago

Well I have a support ticket in right from the start of this problem...just sent them a message through the support ticket system and asked what's going on ...this is far to long to ask anyone to continue with damaged software...and now we can't even rollback to a previous version because we don't have past patches. Sorry but this all feels far to convenient to a corp who is selling the next version now. If ever I buy version 8 reallusion how about I delay paying you for 2 months.....about the same time I have not been able to use my software to full potential, I have clients who are waiting for animations.Please fix this problem, it is simple something you did in the last patch is not compatible with certain models in windows 7.

By theschemer - 8 Years Ago

mr_vidius (1/22/2017)

theschemer (1/19/2017)

Well, I can report that installing a new GTX 1080 FTW does NOT fix the issue. :doze:

I know... I was just bumping the thread. :P And excited about my Xmas present too. :D

By Stefos - 8 Years Ago

And it goes on!
I have heard nothing via the support system even though I sent them a message.
This is not looking very good at all!
Please provide a fix for this now!!!

By Peter (RL) - 8 Years Ago

stephen_20110417044821793(1/26/2017)

And it goes on!
I have heard nothing via the support system even though I sent them a message.
This is not looking very good at all!
Please provide a fix for this now!!!

Hi Stephen,

I' am very sorry that this problem is still ongoing. I can assure you that it hasn't been forgotten and we are still hopeful a resolution can be found soon.

By Peter (RL) - 8 Years Ago

stephen_20110417044821793(1/22/2017)

By Stefos - 8 Years Ago

Peter (RL) (1/27/2017)

stephen_20110417044821793(1/22/2017)

Hi Stephen,

If you want to roll back to 6.5 we can supply you with that version. The problem you will have is that anything you have saved in iClone 6.53 will no longer open in 6.5. However if you are interested in rolling back just send me a PM and I'll give you the link.
Hi Peter
Thanks for the offer....better not I have some sensitive work that uses CC Characters which I am currently working on. Thanks again though !!

By gordryd - 8 Years Ago

Also seeing this issue (running Win 7) -- seems to show up mostly on my "Career Occupations" (G5? version) characters with strange protuberances coming out of their hands/feet. Also see gaps between their heads and bodies Submitted a ticket but RL could not reproduce. They sent me a pkg to re-install but issue remains. Doesn't happen in iClone 5.x...

By theschemer - 8 Years Ago

gordryd (1/27/2017)

Supposedly they are still working on it. You are not the only one. I just went back to using version 5 but I would rather be using version 6. :Whistling:

By mark - 8 Years Ago

Let's hope, cause it's definitely a problem! :ermm:

By Peter (RL) - 8 Years Ago

mark(2/14/2017)

Let's hope, cause it's definitely a problem! :ermm:

I 'am hopeful that fix will be available soon now. I will update again once it is available. Thank you all for hanging in there.

By theschemer - 8 Years Ago

Hey Mr. Vidius. There is a new developer release for testing so ask Peter for it if you don't already have it as you may have problems in areas I do not use like older characters etc.
TS

By mr_vidius - 8 Years Ago

theschemer (3/9/2017)

Hey Mr. Vidius. There is a new developer release for testing so ask Peter for it if you don't already have it as you may have problems in areas I do not use like older characters etc.
TS

I did get the developer release for testing from Peter. most likely at the same time you did. the character mesh problems appear to be fixed. I tested G2, G3, and G5 characters. and everything
looks good. now I can do what I need to do in 6. like you, I'm waiting for the 6.54 patch. then I can go full bore with 6. I'm 3 months behind in projects. and looking forward to catching up on them.

vidius

By theschemer - 8 Years Ago

mr_vidius (3/14/2017)

theschemer (3/9/2017)

Hey Mr. Vidius. There is a new developer release for testing so ask Peter for it if you don't already have it as you may have problems in areas I do not use like older characters etc.
TS

Thanks for the update as I try not to use the G2 and G3 as much as the G5 characters and when I do it is a crowd scene purchased from the marketplace. I too am hoping they release it soon but as usual hopefully not with any new issues. ;)
TS

By theschemer - 8 Years Ago

I don't want to rush anyone but I was curious if there is an approximate release date for the IClone 6 update?? It's only been broke for 4 months. :P

By mr_vidius - 8 Years Ago

theschemer (4/1/2017)

I don't want to rush anyone but I was curious if there is an approximate release date for the IClone 6 update?? It's only been broke for 4 months. :P

gee.. I'm wondering that myself. maybe they are hoping that we would forget about it. since iclone 7 will be out in 2 to 3 months? maybe longer.. :Whistling:

By Stefos - 8 Years Ago

I must say I do not understand what is taking them so long....the developers have fixed this some time ago they just haven't released it (I know this because I have the developer fix as a separate run ....almost like they hope we will get sick of waiting and go out and buy version 7...really? Since buying version 6 and realizing that a decent rendering had to be bought as a plugin and the no face fitting for version 6 characters which also had to be bought as a separate software !!!!! has made me look at Reallusion with very different eyes...I will not be buying version 7 with all it's bells a whistles....a better renderer in 7 falls short of what should have been in 6.
I placed in a report here and on the ticket pages last year...this is the worse customer online service I have ever had to endure.

By Peter (RL) - 8 Years Ago

I can only apologise for the long delay in getting the full 6.54 patch out. For now if anyone still needs the temporary fix, please let me know or contact Support.

By Stefos - 8 Years Ago

Well okay...this is now beyond anything I have experienced before. What is the reason that we do not still have the fix for iClone 6 ?

By mr_vidius - 8 Years Ago

Stefos (4/18/2017)

Well okay...this is now beyond anything I have experienced before. What is the reason that we do not still have the fix for iClone 6 ?

well Stefos, I really don't know what to tell you. maybe RL is under new management.. or.. if my information is correct.. the developers are in Taiwan?
and maybe they are afraid wang dung fung in Korea is going to start lobbing nukes. he/she has been claiming he/she would. just a theory.. I have been a iclone
user for many years now. and I can assure you that this has never happened before. RL is usually pretty good at fixing things in a very timely manner. this is
the longest I have ever seen from them. 5 months if I'm correct. WOW :w00t: does make you question things. and begin to lose faith in RL. I lost mine when they
decided to use CT8 to make the faces. but in order to use them in iclone.. you got to have the pipeline :crazy: :( it gives you that "we are being screwed" kinda feeling.
but anyway.. like I said.. I don't know what to tell you. it makes no logical sense. we can assume many things. I'm just wondering if they are going to pull this with
iclone 7? maybe the forum gods know, or the butt kissers.. maybe, just maybe.. RL is working on producing those silicone sex dolls now flooding the market LMAO! and
they forgot all about 3D animation :)

By Stefos - 8 Years Ago

I have resubmitted my ticket for this problem a problem caused by Reallusion. Please Reallusion FIX this problem now, the software I have is not as advertised and needs fixing.
I don't want any apologies I just want my software 100% working again.

By Stefos - 8 Years Ago

Well now that version 7 of iClone is now out .........WILL YOU PLEASE NOW FIX VERSION 6 so we don't have no more splitting or software breakdowns !!

By vidi - 8 Years Ago

I can confirm this bug in iClone 6.

In iclone 7 it is OK

I have a new GK and the last driver installed , therefore it is not a Driver Problem