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Message
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mr_vidius
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mr_vidius
Posted 7 Years Ago
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Group: Forum Members
Last Active: 6 days ago
Posts: 430,
Visits: 6.1K
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animagic (3/6/2017)
Dragonskunk (2/17/2017) I'm just here to find out if a version after 6.53 is ever going to appear.
Peter mentioned a version 6.54. yup.. Peter did say that. But he didn't say when that was to be released. He didn't understand why that patch was not released yet. perhaps.. perhaps.. he was forced to resign because he did ask. ya never know considering it is almost 6 months went by. and it's still not fixed. I can just imagine what horrors await us in iclone 7. vidius
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thanosxanderian
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thanosxanderian
Posted 7 Years Ago
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Group: Forum Members
Last Active: 7 Years Ago
Posts: 13,
Visits: 57
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bigh43 (4/30/2017)
thanosxanderian (4/30/2017) I am already using version 6.53. Could that be the problem?
you are using 6.53.3108 be sure you have the news version I downloaded the latest version and it is still crashing when I open it.
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Forum Admin (RL)
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Forum Admin (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: Last Year
Posts: 82,
Visits: 729
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thanosxanderian (4/30/2017)
Hello guys, I posted an issue on the Feedback Tracker page yesterday and didn't get any reply so far. Hence, I am posting here now so that I may find a solution here. I installed iClone few days ago and it was working smoothly for a few days until it crashed yesterday. Since then, when I open iClone it asks me to restore previously unsaved work and when I choose to restore the project files, it crashes after opening the program. Even if I choose not to restore the previous unsaved work, it crashes while opening. I couldn't find any error log files other than the windows event log. Here is the event log: PC SpecsBrand - Toshiba CPU - Intel i5-2430M Graphics Card - Intel HD Graphics 3000 RAM - 8GB Dedicated GPU - None OS - Windows 10 64bit What could be causing it to crash? And how can I resolve this? Your specs show you are using an Intel HD 3000 Graphics card which isn't supported by iClone 6. Intel graphics are fine for everyday use but for 3D animation you really need a more powerful dedicated graphics card such as those from Nvidia or AMD. Please see below for a list of supported graphics cards. http://www.reallusion.com/iclone/iclone_requirements.aspxYou may be able to get iClone 6 to run in DirectX 9 mode as this mode is designed for less powerful graphic cards. With iClone 6 you can launch either the default DirectX 11 version or the DirectX 9 version.
You can do this by going to Start > All Apps > iClone 6 and then select "iClone Graphics Mode Selection". Then select the DirectX 9 version and launch iClone.
Do try this and see how you get on.
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thanosxanderian
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thanosxanderian
Posted 7 Years Ago
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Group: Forum Members
Last Active: 7 Years Ago
Posts: 13,
Visits: 57
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Your specs show you are using an Intel HD 3000 Graphics card which isn't supported by iClone 6. Intel graphics are fine for everyday use but for 3D animation you really need a more powerful dedicated graphics card such as those from Nvidia or AMD. Please see below for a list of supported graphics cards. http://www.reallusion.com/iclone/iclone_requirements.aspxYou may be able to get iClone 6 to run in DirectX 9 mode as this mode is designed for less powerful graphic cards. With iClone 6 you can launch either the default DirectX 11 version or the DirectX 9 version.
You can do this by going to Start > All Apps > iClone 6 and then select "iClone Graphics Mode Selection". Then select the DirectX 9 version and launch iClone.
Do try this and see how you get on.
As I said in my first post, I was using iClone in DirectX9 mode for few days. This issue occurred while I was working on a project and it suddenly crashed. Since then I haven't been able to use iClone. I think if Intel HD 3000 was unsupported, it wouldn't have worked in the first place, right?
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wendyluvscatz
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wendyluvscatz
Posted 5 Years Ago
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Group: Forum Members
Last Active: 3 Weeks Ago
Posts: 2.5K,
Visits: 19.4K
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Does iClone 6 work on Windows 10? I just got a Windows 10 PC and it won't launch first go saw a specifications page now not at all neither does CC2 3DX6 does
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wendyluvscatz
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wendyluvscatz
Posted 5 Years Ago
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Group: Forum Members
Last Active: 3 Weeks Ago
Posts: 2.5K,
Visits: 19.4K
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ah direct X 9 it will run odd is my 980ti card from my other machine in this one
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wendyluvscatz
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wendyluvscatz
Posted 5 Years Ago
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Group: Forum Members
Last Active: 3 Weeks Ago
Posts: 2.5K,
Visits: 19.4K
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speedtrees need direct X11 I have 12 actually well crap I am not happy I bought this PC because my other one had a hardware issue and I could not mount a graphics card yet THAT loads iC6 direct X11 and speed trees on the on board intel graphics, .............. just not many
Edited
5 Years Ago by
wendyluvscatz
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animagic
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animagic
Posted 5 Years Ago
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Group: Forum Members
Last Active: 11 hours ago
Posts: 15.7K,
Visits: 30.5K
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iClone 6 runs on Windows 10. As to your DirectX problem: run dxdiag.exe and check the Display tab. Under Feature Levels it will state all DX levels supported. I have a laptop with DirectX 12, but 11 is listed as well. Very few applications are DirectX 12 only, so 11 should be supported. Another issue may be the drivers. The latest NVidia versions don't work. You need game-ready 431.60 or earlier.
Edited
5 Years Ago by
animagic
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wendyluvscatz
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wendyluvscatz
Posted 5 Years Ago
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Group: Forum Members
Last Active: 3 Weeks Ago
Posts: 2.5K,
Visits: 19.4K
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I did think of the driver But That will open a whole new can of worms with DAZ studio and Carrara Octane render 4 incompatibility I might just have to be patient and see if that's the issue if Nvidia fixes it Or less likely given I use iClone6 not 7 Reallusion does. That is if that's the issue.
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wires
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Group: Forum Members
Last Active: 5 hours ago
Posts: 5.7K,
Visits: 26.4K
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Wendy, I have iClone 5, 6 and 7 all working without any issues on the system listed in my signature. You don't mention which driver you are running for your Graphic card, as Job suggested try the Nvidia game driver 431.60 or earlier and see if that makes any improvements.
Gerry
System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.
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