peter.mckalloway
|
peter.mckalloway
Posted 16 Years Ago
|
Group: Forum Members
Last Active: 7 Years Ago
Posts: 4,
Visits: 11
|
Hello everyone!
Got Iclone 3 pro edition since a year, i love the product and all the coll stuff you can do with it!
But yesterday, i decided to get iclone pro v4: as usual, after paying, i received the email link to download and activate it: But impossible to the install program to accept my license number that i got with it! is anyone can help me? i already tried cut, paste and all that kind of stuff and when i go to my reallusion page, my board is unable to activate it!
Thanks
Peter
|
Popeye
|
Popeye
Posted 16 Years Ago
|
Group: Forum Members
Last Active: Last Year
Posts: 1.4K,
Visits: 12.8K
|
Hi Peter I am afraid Reallusion's server has been down all weekend. This is why you are having problems. Hang in there. They say they are working on it :w00t:
Click on the link below to visit my marketplace http://city.reallusion.com/store/popeye
75% of original size (was 672x19) - Click to enlarge
|
peter.mckalloway
|
peter.mckalloway
Posted 16 Years Ago
|
Group: Forum Members
Last Active: 7 Years Ago
Posts: 4,
Visits: 11
|
If it's just that, i'm releath, i was afraid having to pay it again or something like that! thanks for your really fast answer, hoping that it will be fixed soon!
|
Peter (RL)
|
Peter (RL)
Posted 16 Years Ago
|
Group: Administrators
Last Active: Last Year
Posts: 23.1K,
Visits: 36.6K
|
The problem should be fixed very soon now. Sincere apologies for the inconvenience caused.
Peter Forum Administrator www.reallusion.com
|
Peter (RL)
|
Peter (RL)
Posted 16 Years Ago
|
Group: Administrators
Last Active: Last Year
Posts: 23.1K,
Visits: 36.6K
|
To further update this situation. BackStage is now back online and you should now be able to install your software successfully with your supplied serial numbers. Your content should also no longer show the watermark providing you are connected to the internet when first applying them. Once again, please accept our apologies for the this very long outage and the inconvenience it has caused.
Peter Forum Administrator www.reallusion.com
|
peter.mckalloway
|
peter.mckalloway
Posted 16 Years Ago
|
Group: Forum Members
Last Active: 7 Years Ago
Posts: 4,
Visits: 11
|
I'm gonna try. there's no problem, the most important thing is to finally succeed install it,lol, we are only human and the product is great, it worth the wait!
Peter
|
sumthinwong
|
sumthinwong
Posted 16 Years Ago
|
Group: Forum Members
Last Active: 7 Years Ago
Posts: 394,
Visits: 8.2K
|
Thanks Peter for the news....Can you advise what is in the works to prevent or service this inconvenience in the future? And will there continue to be no-service on the weekends?
All arts is political, otherwise it would just be decoration. And all artists have something to say, otherwise they'd make shoes.
Earl of Oxford
|
lamar.mack
|
lamar.mack
Posted 10 Years Ago
|
Group: Forum Members
Last Active: 10 Years Ago
Posts: 5,
Visits: 45
|
Having problems opening the program. It starts to open and then quickly closes. Tried to uninstall to re-install but getting Error 0x80040707 tried using the windows fix it program but it is asking for a 38 character product code. How can I find this code for IC4? Thanks
|