Profile Picture

Iclone 6 not opening.

Posted By gramon55 3 Years Ago
You don't have permission to rate!
Author
Message
gramon55
gramon55
Posted 3 Years Ago
View Quick Profile
Veteran Member

Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)

Group: Forum Members
Last Active: 3 Years Ago
Posts: 27, Visits: 103
I have a Samsung computer with Intel i5 core, windows 10 x64, 8 gigs ram, Legacy BIOS, Latest DirectX 11, and iclone 6 simply does not open. It tells me to change the proram settings to DirectX 9. I haven't been able to do it. I have Directx 11. What can I do? The demo worked perfectly, but the full installation is not working.
zeronimo
zeronimo
Posted 3 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (1.5K reputation)Distinguished Member (1.5K reputation)Distinguished Member (1.5K reputation)Distinguished Member (1.5K reputation)Distinguished Member (1.5K reputation)Distinguished Member (1.5K reputation)Distinguished Member (1.5K reputation)Distinguished Member (1.5K reputation)Distinguished Member (1.5K reputation)

Group: Forum Members
Last Active: 1 hour ago
Posts: 223, Visits: 10.2K

-- if you don't have directx9 on your computer : download and install it from microsoft

to use directx9 with iClone :

-- go to windows menu --> iClone6 --> iClone graphic mode selection (select DirectX9)

I hope this will help you

gramon55
gramon55
Posted 3 Years Ago
View Quick Profile
Veteran Member

Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)

Group: Forum Members
Last Active: 3 Years Ago
Posts: 27, Visits: 103
I can not understand why I should switch to an older DirectX. The program claims to work with DirectX 11. The demo worked with DirectX11. If I switch to DirectX9, some of my newer programs may not work. Why does iClone 6 not work with DirectX 11?  Iclone 5 did. The demo did.
animagic
animagic
Posted 3 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)

Group: Forum Members
Last Active: 2 hours ago
Posts: 11.3K, Visits: 19.5K
The switch would only be for iClone.

What is your card?



https://forum.reallusion.com/uploads/images/1a09220f-ab50-42ac-ad1a-33ec.pnghttps://forum.reallusion.com/Uploads/Images/d14339d0-cd32-4b35-88f9-40a0.png


gramon55
gramon55
Posted 3 Years Ago
View Quick Profile
Veteran Member

Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)

Group: Forum Members
Last Active: 3 Years Ago
Posts: 27, Visits: 103
I am not sure specifically, but it is a 2 gig intel graphics card. It came with the computer. It works with extremely demanding programs, such as Magix Video Pro. Could the problem be Windows 10?
animagic
animagic
Posted 3 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)

Group: Forum Members
Last Active: 2 hours ago
Posts: 11.3K, Visits: 19.5K
I'm surprised you could run the demo, because iClone requires an AMD or NVIDIA GPU, according to the requirements: http://www.reallusion.com/iclone/iclone_requirements.aspx.

It may be that you need to enable the NVDIA or AMD GPU (if present) as explained here: https://forum.reallusion.com/Topic212526-386-1.aspx .

EDIT: How to run iClone under DX 9:

https://forum.reallusion.com/uploads/images/01a34c40-867c-4d31-8b42-ffa1.png

Select: iClone Graphics Mode Selection:

https://forum.reallusion.com/uploads/images/48f944a5-d34d-4019-8063-a40b.png

Check DirectX 9, and click OK.



https://forum.reallusion.com/uploads/images/1a09220f-ab50-42ac-ad1a-33ec.pnghttps://forum.reallusion.com/Uploads/Images/d14339d0-cd32-4b35-88f9-40a0.png


Edited
3 Years Ago by animagic
gramon55
gramon55
Posted 3 Years Ago
View Quick Profile
Veteran Member

Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)

Group: Forum Members
Last Active: 3 Years Ago
Posts: 27, Visits: 103
Thanks, it worked. The program is much slower than with my other computer, using DirectX 11 with AMD graphics and processor. But this is what I have in my office. It doesn't seem I can install Character Creator. Is there a way to install it with an Intel card? 
animagic
animagic
Posted 3 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)Distinguished Member (19.2K reputation)

Group: Forum Members
Last Active: 2 hours ago
Posts: 11.3K, Visits: 19.5K
You should be able to install CC and run it, because a DirectX 9 option was added. But CC may be more demanding. Mind you, I'm just another user, so if it doesn't work you may have to resort to Technical Support.


https://forum.reallusion.com/uploads/images/1a09220f-ab50-42ac-ad1a-33ec.pnghttps://forum.reallusion.com/Uploads/Images/d14339d0-cd32-4b35-88f9-40a0.png


gramon55
gramon55
Posted 3 Years Ago
View Quick Profile
Veteran Member

Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)Veteran Member (645 reputation)

Group: Forum Members
Last Active: 3 Years Ago
Posts: 27, Visits: 103
Thanks.
Peter (RL)
Peter (RL)
Posted 3 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (51.8K reputation)Distinguished Member (51.8K reputation)Distinguished Member (51.8K reputation)Distinguished Member (51.8K reputation)Distinguished Member (51.8K reputation)Distinguished Member (51.8K reputation)Distinguished Member (51.8K reputation)Distinguished Member (51.8K reputation)Distinguished Member (51.8K reputation)

Group: Administrators
Last Active: 4 hours ago
Posts: 15.9K, Visits: 24.1K
gramon55 (6/20/2016)
Thanks, it worked. The program is much slower than with my other computer, using DirectX 11 with AMD graphics and processor. But this is what I have in my office. It doesn't seem I can install Character Creator. Is there a way to install it with an Intel card? 


What is the problem when you try and install Character Creator? Do you receive an error message? If so please post a screenshot of the message. Thanks.


                                                                

Peter
Forum Administrator

www.reallusion.com





Reading This Topic