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Temporary Fix For iClone 6.4 Crashing Problems

Posted By Peter (RL) 9 Years Ago
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RobertoColombo
RobertoColombo
Posted 9 Years Ago
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Hello Reallusion / Peter,

one question: are you going to release a final / patched 6.4 version or is this "temporary" fix the final 6.4 ?
I am asking because as soon as I finish the current project (this week) I would like to move to the 6.4 version but I am not sure whether I should wait for the "final" one or take the current one.

Thanks for the clarification
Regards

  Roberto

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JasonJ68
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Thanks folks!
It's definately my graphics drivers.  I rolled back one of my computer's drivers and iClone worked much better and only really crashed once.
On my other computer, I'm getting errors in other apps that my display driver has crashed and "recovered".  So I guess I'll rollback this driver too.
urbanlamb
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its still graphics drivers try updating them?  are they up-to-date?  If so report it to support.  :)

Also a 1.2 gig scene is a bit much lol.  I dont know how anyone can animate in that lag but anyhow the error is graphics drivers.  If your still getting the error after updating drivers report is to support 

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JasonJ68
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I'm getting a white screen with a project containing only ONE character and nothing else.
I've been working with projects with 2.5 million polygons up to this point, no problem.
I have a scene that's 1.2gb which was working okay....
urbanlamb
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graphics drivers is this issue.  Its also if your have a large large set the set becomes unstable and I have been finding that the first thing to start to act up is my graphics drivers.  However I just updated them today and I am noticing even my larger sets are fairly okay.  I make some insane bonecrushing sets that are not you know probably the best way to do things at times, but I like to build things for the sake of building lol.   Anyhow if your screen is doing that your drivers are probably not responding and erroring out so try updating them.  Also try not to make sets over about 650k it seems with my system that is the sweet spot for stability.  Yours might be lower or higher it really depends on the system your using.

mine is 16gig of ram and graphics card nvidia 970 (so 4 gigs there) and i7 with 6 quad cores  (so a new cpu ) 

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JasonJ68
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Darn it. I spoke too soon. iClone is sometimes crashing during rendering or giving me a blank window instead of my project window.
https://forum.reallusion.com/uploads/images/b80ad352-a11b-4c08-8371-d73e.jpg


JasonJ68
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I was having serious, very bad crashes as soon as I opened certain projects with cloth and multiple characters.

The temporary fix stopped the crashing--- iClone is crashing on exit, but this is a Windows 7 machine.

Thanks
Snarp Farkle
Snarp Farkle
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I have tried the v.20160219.3 update patch, it starts up much faster than the 6.4 update and so far has run pretty stable for me.  I still have a problem loading some of the previous restore projects, the one time it did crash while just trying to capture the thumbnail of the opened restore project, it "white screened" then maxed out my CPU and all 16 gigs of memory and I had to force quit iClone.  I released memory but it only dropped to 68% so I had to restart the computer to get iClone to release the ram.  That was the first time I ever saw that happen and couldn't make it happen twice, very odd indeed! :crazy:

For me the speed increase is promising, but it still seems to have problems with releasing ram though, IMO. :ermm:


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tom weston
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Posted 9 Years Ago
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So far, so good with v.20160219.3

toppro77
toppro77
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I have seen several problems with the new update. Clothes fly off the characters once again when you scrub the timeline and physics is enabled. Most times the clothes will not go back on the character when reset to the beginning of the animation. You have to reload the clothes all over again to correct this. This was fixed in the previous update but we have it back again now. There is no way to multi select items in the material list in the modify panel. You have to painstakingly select each item you want to disappear from the scene and move the opacity slider to zero. In the previous update I could multi select. I have had crashes loading certain characters or items at times. It doesn't happen that often but it is frustrating when it happens and you have to wait for a reload. Those are my top 3 peeves at the moment. I sure hope you guys fix this ASAP.

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