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OFFICIAL iClone 6.01 Issues Thread

Posted By Peter (RL) 11 Years Ago
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jack-london
jack-london
Posted 11 Years Ago
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1-12-2015

I have iClone 6.0 / Indigo RT.

Downloaded and udated to 6.0.1312.1

I start iCclone 6.0.1312.1 and get a requestor asking to "check files for DRM".

I let it run - ONLY OPTION AVAILABLE.

Now iClone 6.0.1312.1 crashes after start.

Gives error msg:

"iClone 6 API has stopped working. A problem caused the program working correctly. Please close the program."

This is the only option. Upon starting again, the same thing happens.

iClone 6 is NON FUNCTIONAL.

Please advise when bug is fixed.

I will sent this file as an email to tech support along with a screenshot of the error msg.


Jack
justaviking
justaviking
Posted 11 Years Ago
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jack-london (1/13/2015)
1-12-2015

I have iClone 6.0 / Indigo RT.

Downloaded and udated to 6.0.1312.1

Now iClone 6.0.1312.1 crashes after start.

From reading earlier posts in this thread (and others), I think you also have to update Indigo to 1.01 and then it should work.



iClone 7... Character Creator... Substance Designer/Painter... Blender... Audacity...
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Keith_MPS
Keith_MPS
Posted 11 Years Ago
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menro28 (1/12/2015)
Hi!!!

indigo tab:
export size: nothing comes out.
tracing methods: nothing comes out.
:Whistling:;)


Same. There are no options in the drop-down menus for tracing method or export size. If this works properly for some people, let us know so we can give more info specific to our setups.

- Keith
animagic
animagic
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I believe this was reported before, but HDR does not work correctly for me:

I've set it to Spectral Cross (size 3), but only one direction is showing; there should be two perpendicular (like a cross...:P).

System specs: Win 7 SP1; i7 2600K CPU; 16GB RAM; NVidia GTX 980 GPU.

It may be card-dependent (Maxwell again...)


https://forum.reallusion.com/uploads/images/436b0ffd-1242-44d6-a876-d631.jpg

james_muia
james_muia
Posted 11 Years Ago
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After installing the new IC6 patch, and the Indigo patch and launching IC6, everything was fine.

Close and reopen IC6, now I receive a message saying my Indigo Render Serial # isn't valid.



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Keith_MPS
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animagic (1/13/2015)
I believe thiswas reported before, but HDR does not work correctly for me:

I've set it to Spectral Cross (size 3), but only one direction is showing; there should be two perpendicular (like a cross...:P).

System specs: Win 7 SP1; i7 2600K CPU; 16GB RAM; NVidia GTX 980 GPU.

It may be card-dependent (Maxwell again...)


It works for me on my ATI Radeon 7870.

- Keith
Soya_RL
Soya_RL
Posted 11 Years Ago
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Bigboss (1/12/2015)


Reallusion Support suggested I install version 6.01 Patch which I did and guess what, I get the same errors as those reported here with a first panel to check DRM and then iClone CRASHES...



Dear Bigboss,

Launch AP, and a verification DRM message will appear, and then AP crashes.

Solution: iClone v6.01 must go with Indigo Plug-in v1.01, so iClone can launch normally. This version mix issue is already fixed by our RD, and will be released in v6.02.

Thanks!


Soya
Bigboss
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Thanks soyasu, I have iC6.01 working now but I still cannot install any one of my previous Reallusion packs... I have a ticket open to that regard.

Cheers.

Come and visit my store by clicking on the banner below.

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Soya_RL
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mark (1/13/2015)
Patch seems to be good with me so far...But

...looks like I've lost the "Scroll Wheel" feature of being able to move an object "up & down" when hiding the Gizmo with CRTL Q...It now back to Zooming in and Out with the scroll wheel not moving Up & Down.




Dear Mark,

We made a mistake on the function. Will restore it right away. Sorry!


Soya
animagic
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gnasche (1/13/2015)
animagic (1/13/2015)
I believe this was reported before, but HDR does not work correctly for me:

I've set it to Spectral Cross (size 3), but only one direction is showing; there should be two perpendicular (like a cross...:P).

System specs: Win 7 SP1; i7 2600K CPU; 16GB RAM; NVidia GTX 980 GPU.

It may be card-dependent (Maxwell again...)


It works for me on my ATI Radeon 7870.

The other report was from someone with a GTX 970, so it seems Maxwell-related. Viking didn't have the problem either.


https://forum.reallusion.com/uploads/images/436b0ffd-1242-44d6-a876-d631.jpg


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