Yes, support reached back to me and I would be able to use the license on a third PC since I have the additional seat. Thank you.


J. Rosa
Marketplace Link:
Looking Glass Graphics

Primary

NVIDIA GeForce RTX 3060

Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz, 32.0 GB RAM, 12 GB Dedicated Ram

Secondary 

NVIDIA GeForce GTX 1080

Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 32.0 GB RAM, 4 Core(s), 8 GB Dedicated Ram

The additional seat/license should have its own serial number and be listed separately. At least that's what I have.

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Hello everyone, I currently have a support ticket open as one of my serial numbers has been compromised. I just want a bit of clarification from the admins and other users here while I wait on tech support to get back to me.
With the previous serial number I also purchased an additional seat, but after receiving my new serial I do not see the additional seat available in my registration. Since "Each license, Serial number, allows 2 installs - the restriction being that both can't be used at the same time.", I should be able to install my serial onto my PC and my laptop, should I decide to work mobile, thus leaving the additional seat I paid for to install onto another PC correct? 


J. Rosa
Marketplace Link:
Looking Glass Graphics

Primary

NVIDIA GeForce RTX 3060

Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz, 32.0 GB RAM, 12 GB Dedicated Ram

Secondary 

NVIDIA GeForce GTX 1080

Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 32.0 GB RAM, 4 Core(s), 8 GB Dedicated Ram

I cannot over-emphasise what a relief this is. Thank you for your prompt reply.

                                                                

Peter
Forum Administrator

www.reallusion.com

Hello - this is the closest thread to my question! I am usually a mac user, and I bought a refurbished PC especially to run iClone. Three days later, the PC has died. Lesson learned there - but what will happen when I try to install iClone on whatever machine I replace it with?

Advice to a (very) newbie appreciated

:blush:
:blush:
:blush:

I'm going to help perpetuate this.

Our esteemed moderator "Peter (RL)" has confirmed in this forum that you can INSTALL iClone 5 on TWO COMPUTERS.  Legally.  But, yes, you should only USE ONE AT A TIME.  I expect the same agreement will apply to iClone 6 also.

Whenever you remove iClone from a computer, it should be connected to the internet during the uninstall process so Reallusion can free up the license associated with that computer.

LINK to post from Peter (RL):  https://forum.reallusion.com/FindPost181286.aspx

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iClone 7... Character Creator... Substance Designer/Painter... Blender... Audacity...
Desktop (homebuilt) - Windows 10, Ryzen 9 3900x CPU, GTX 1080 GPU (8GB), 32GB RAM, Asus X570 Pro motherboard, 2TB SSD, terabytes of disk space, dual  monitors.
Laptop - Windows 10, MSI GS63VR STEALTH-252, 16GB RAM, GTX 1060 (6GB), 256GB SSD and 1TB HDD

Thank You. I will wait for Iclone6 which will give me my second license for Iclone5. Now Ican keep my old computer with Iclone 5 as a backup and still have Iclone 5 on my new computer if Iclone6 is buggy.
I Loooove Iclone!

@lpatter

The one license with multiple computers thing that keeps getting mentioned is one of those persistent, self-sustaining myths.

Here is a paragraph from the EULA:
"1. iClone and/or CrazyTalk may only be used on ONE computer at any one time. For use on more than one computer at a time or for use and/or storage on a network designed for more than one user, you must purchase an additional license per/computer or acquire a special multi-user license from Reallusion."

With the purchases you have made, you have 2 licenses for version 5, and soon will have 1 license for version 6. You may install and run 5 and 6 on the same machine, and run them both. You can also install your second license of 5 onto a different machine and run it simultaneously.