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Installing FaceFilter Pro on Windows 8 Pro System

Posted By kevinwelty 6 Years Ago
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kevinwelty
kevinwelty
Posted 6 Years Ago
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Last Active: 6 Years Ago
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After having purchased the FaceFilter Pro Special early this morning, I have been unable to install the program.  It seems as though the Install program thinks that installing it on Windows 8 that it is being installed on a virtual machine.  The install progam halts at htis point and will not go further. 

However it is implemented, all I know at this point is I paid for a program that they refuse to let me install on my current system.

No response from Reallusion yet, but I am surprised there is not more reports of this type of problem.

Anyone with advice, please let me know.  Greatly appreciated.

Sincerely,

Kevin W.

Peter (RL)
Peter (RL)
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Hi Kevin,

Please check if you have HyperV turned on your Windows 8 computer. This is known to cause this false error message within Windows 8.

If you do have HyperV running, please do the following to resolve the issue until a permanent resolution is found.

1. Go Control Panel > Programs > Turn Windows Features On or Off
2. Disable HyperV
3. Install FaceFilter 3.
4. Repeat steps 1 & 2 to enable HyperV again.

This should resolve the installation problem.

                                                                

Peter
Forum Administrator

www.reallusion.com


Wesco
Wesco
Posted 5 Years Ago
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Hey, the Problem is still present. Are you working in an solution?
Peter (RL)
Peter (RL)
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Wesco (11/26/2014)
Hey, the Problem is still present. Are you working in an solution?

Hi..

Please try the steps given in my post above. This should resolve the problem.

                                                                

Peter
Forum Administrator

www.reallusion.com





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