Issue #1 Everytime I click on the import Actor button I get an error message that "crazy talk AP has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

Issue# 2
When using the text Editor. I can type my words into it. HOWEVER I get a message it appears that your license for this product has expired or is invalid. It only lets me use the 4-in-1 English voices that I bought in Demo Mode. :-( Even though I have the download links with License keys that I paid for on the reallusions website.

I pressed help in the software and looked at the online help tutorial. Nothing addresses either of these issues. therefore I have no idea how to fix either of these issues. Please help. Thank you.