I'll give my two pence why there are a low number of users down there. Unlike many companies that look to reducecost/increase no.of.users, Reallusion does not seem to prefer the model.
While the stock price of the product is really affordable, one immediately gets the sense that it feels so so short when they look at the add-on packs. And even after the add-on, buy from the reallusion city.. somehow, this seems really very expensive.
My e.g.. CTA for 200$ -> Very good.
CTA Add on packs -> 300$ extra..
Reallusion city -> 30-50$ more..
In my over enthusiasm, i did buy it off for CTA.. It was kind of okay.. Only when i was thinking about Iclone.. then i realized that the hole in my pocket would be much bigger.. Reallusion can only perform animation well on already created products. Creating models from scratch is not really in there.
I am not criticising Reallusion, but i think with the current business model, not many people would stick with reallusion, and also making/animate any picture, is obviously not as simple as is shown in the demo videos.
Reallusion claims to offer a loyalty discount for regular users. Last year, i had made a purchase of around 500+$. What good is a loyalty discount if i can't use it when i want? There was a combo offer of Iclone+3DxChange, for some time. But they told me that i cant use my combo until January 2013. By that time, the original offer is gone, the christmas season also has gone and now prices have increased and combos also not available. Then, i will like to know from someone, how on earth is that loyalty discount useful?
The goal of a company should be to retain a satisfied user, year after year to upgrade their products and make a user buy their new products with full trust and satisfaction in all forms, and most importantly make him so happy that he brings new customers. I had it with a year. I don't think it is worth for me to stick around with Reallusion anymore. Goodbye.
I hope that some moderators of Reallusion are reading this email.
6 Years Ago by