I purchased the CrazyTalk Facial Expressions Packs 1&2 - they install just fine - but they are ghosted out and do not allow me to use them - why not? I purchased the content, duly put in my serial numbers - internet connected - I have even reinstalled and restarted my computer. I would like to use the face packs I've purchased - I'm using the most current version/patch for CrazyTalk pro. (My video card is fine.)

Here's what I see:

http://i128.photobucket.com/albums/p188/motherreiver/crazytalkfacepacks.jpg


I'd like to use these packs, does someone know why they don't work?