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Notebook instalation

Posted By adieaf6 15 Years Ago
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adieaf6
adieaf6
Posted 15 Years Ago
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Warning. If, like me, you use CTA in various locations and are used to using a laptop on the go and a PC at home, forget it. You are forced to make a full delete of the software before you can put it on another machine; unlike Toon Boom, Sony software, Serif products even Microsoft etc.

However my uninstallation from the laptop failed twice to be acknowledged by Reallusion's website forcing me to use one of the 5 'seats' we are allowed by Reallusion.

Because of this limitation, the Licence I have paid for will allow me to use the software for about six months in the way I have used CT6. After this time the product will have limited use. It will only operate thereafter on one machine in perpetuity. I will never be able to change my PC or my OS ever!

I have complained to Reallusion who so far have advised me to uninstall CTA from the laptop and install on my PC. This advice ignored the information clearly stated in my complaint that
I had already done this and that it had failed to deactivate on their website.


UPDATE*********
Reallusion seem to laughing at us! This is their reply

Dear User,

If you often use CrazyTalk Animator on two computers , we suggested that you may buy two licences,

As to deactivated issue , when uninstalling and is connected to the internet it should reset the deactivation times ,we have found this issue and will fix it in the next version , now we have reset your deactivation times

Sorry for any inconvenience

Best Regards,
Jessica
Technical Support
Reallusion Inc.

In my opinion the licence cripples the product's usefulness and prevents users having full use and enjoyment of the product. The crippling licence restictions have resulted in the name 'Reallusion' being associated with disspointment for this customer which is not good for business.

My use of CTA is (was) as part of my not-for-profit venture.





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