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Peter_737068
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Peter_737068
Posted Last Year
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Group: Forum Members
Last Active: Last Month
Posts: 45,
Visits: 184
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Hi all, I've experience this for quite some time now on various versions of Iclone but does anyone else find that Iclone tends to crash a lot when copying and pasting keys within the timeline. Is this a known issue/ Cheers in advance, Peter
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Peter (RL)
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Peter (RL)
Posted Last Year
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Group: Administrators
Last Active: Last Year
Posts: 23.1K,
Visits: 36.6K
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Hi Peter
Sorry to hear you are encountering crashing issues with iClone.
If the issue is reproducible (happens every time), please can you report it in our Feedback Tracker and provide the steps you take leading up to the crash. The tracker is monitored directly by the iClone team who will investigate the issue and give you a status update. The tracker is the best way to get issues looked into and fixed in a future update.
To use the Feedback Tracker, please click the link below. Feedback TrackerThanks.
Peter
Forum Administrator www.reallusion.com
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Peter_737068
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Peter_737068
Posted Last Year
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Group: Forum Members
Last Active: Last Month
Posts: 45,
Visits: 184
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Thanks Peter. It's pretty consistent. It usually happens I'm selecting a group keys and either trying to move them within the clip or adjust them in the graph editor.
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moorc217
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moorc217
Posted Last Year
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Group: Forum Members
Last Active: Last Year
Posts: 1,
Visits: 5
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Me and my team are having the same issue... this is very frustrating. Can I revert to an older version until this is resolved?
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Peter (RL)
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Peter (RL)
Posted Last Year
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Group: Administrators
Last Active: Last Year
Posts: 23.1K,
Visits: 36.6K
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moorc217 (11/1/2024)
Me and my team are having the same issue... this is very frustrating. Can I revert to an older version until this is resolved?You can revert to a previous version but please be aware that any content saved in the latest version may not open in the older version. If you do wish to revert back to a previous build, please contact Support who can supply the installer. https://www.reallusion.com/CustomerSupport/UserEx/QForm.html
Peter
Forum Administrator www.reallusion.com
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