Profile Picture

8.5 update can cripple custom content

Posted By blindman Last Year
You don't have permission to rate!

8.5 update can cripple custom content

Author
Message
blindman
blindman
Posted Last Year
View Quick Profile
Veteran Member

Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)

Group: Forum Members
Last Active: Last Month
Posts: 57, Visits: 372
I have serious issues with the 8.5 updates so I was advised to contact support to get the files to downgrade back to 8.4. Support gave me the lastest version of 8.4 prior to the 8.5 update
However...... having  followed the downgrade instructions and reverted back to IC42 CC42
Now 90% of my custom characters will not load as IC is saying they are from a newer version. even though they were created in CC up to v42 and none of them were ever loaded or altered in either IC85 or CC85
Reallusions 8.5 update appears to have unilaterally retagged custom characters created in 4.2 as 8.5 versions as part of the 8.5 update, meaning it looks like Reallusion has modified without consent content they do not own, making it unusable. Essentially robbing content owners of years of work, if they try to downgrade.
I have been using IC and CC for years and have a substantial library of custom content that I created which is now essentially gone! As assets created in 4.2 will no longer load into 4.2 version of the program, after a downgrade

Whats more None of the "template" content is affected and functions perfectly. The implication of this is that Reallusion will ensure its own content is protected but has no concerns about the security of user content.
K_Digital
K_Digital
Posted Last Year
View Quick Profile
Distinguished Member

Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)

Group: Forum Members
Last Active: Yesterday
Posts: 327, Visits: 1.4K
I would try first to sync your assets then a database reset. Look at the custom char files date, i am shure they havent been changed since creation.
How to reset the database can be found in the support help.
Another thing you could try first. Draw all your custom files from windows explorer into the content manager.
blindman
blindman
Posted Last Year
View Quick Profile
Veteran Member

Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)

Group: Forum Members
Last Active: Last Month
Posts: 57, Visits: 372
Appreciate the suggestions, I usually try to solve the problem, before having a rant on the forums
Still I'm curious why the  down grade would only affect the custom content !
blindman
blindman
Posted Last Year
View Quick Profile
Veteran Member

Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)

Group: Forum Members
Last Active: Last Month
Posts: 57, Visits: 372
Well  the 8.5  update definitely interfered with my custom content every last one of the characters has the same date, which coincides with the date of the 8.5 update. 
I'm curious now that Reallusion interfered without authorisation and altered custom content that doesnt belong to them damaging it so now it wont load,  is intending of doing about it this is negligence pure and simple 
2600 characters created over years now unusable in 8.4 because of an piss poor 8.5 update
K_Digital
K_Digital
Posted Last Year
View Quick Profile
Distinguished Member

Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)

Group: Forum Members
Last Active: Yesterday
Posts: 327, Visits: 1.4K
the 8.5  update definitely interfered with my custom content every last one of the characters has the same date, which coincides with the date of the 8.5 update.
Wow, if this is true and RL has changed your content without consent, it would be catastrophic and RL must provide a backwards converter. I would immediately report this to RL support.
K_Digital
K_Digital
Posted Last Year
View Quick Profile
Distinguished Member

Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)

Group: Forum Members
Last Active: Yesterday
Posts: 327, Visits: 1.4K
Will you tell us how this turned out ?
blindman
blindman
Posted Last Year
View Quick Profile
Veteran Member

Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)Veteran Member (948 reputation)

Group: Forum Members
Last Active: Last Month
Posts: 57, Visits: 372
I reported this through the feed back tracker as soon as I found out, which was the same day I posted here. The feedback team have responded apparently it has happened before Quote( This happened once on iCv8.4 in which when launching ICv8.4, the program will prompt "sync tag to local" that will auto update the content.)
However there was no such prompt with the 8.5 update is just sync'd my custom content to the 8.5 update without notice
The feed back team say there are looking at it but have no idea how to restore the content so it will load into 8,4
heres the ticket number if you want to read the full reply

253936

luke (RL)
luke (RL)
Posted Last Year
View Quick Profile
Distinguished Member

Distinguished Member (1.4K reputation)Distinguished Member (1.4K reputation)Distinguished Member (1.4K reputation)Distinguished Member (1.4K reputation)Distinguished Member (1.4K reputation)Distinguished Member (1.4K reputation)Distinguished Member (1.4K reputation)Distinguished Member (1.4K reputation)Distinguished Member (1.4K reputation)

Group: Power Developer
Last Active: Last Year
Posts: 289, Visits: 5.6K
Hi, blindman
This should not happen unless you have either agreed to add tags or used the "activate entire library" function.
If it's just a simple content sync, it will not overwrite anything.


blindman (9/14/2024)
I have serious issues with the 8.5 updates so I was advised to contact support to get the files to downgrade back to 8.4. Support gave me the lastest version of 8.4 prior to the 8.5 update
However...... having  followed the downgrade instructions and reverted back to IC42 CC42
Now 90% of my custom characters will not load as IC is saying they are from a newer version. even though they were created in CC up to v42 and none of them were ever loaded or altered in either IC85 or CC85
Reallusions 8.5 update appears to have unilaterally retagged custom characters created in 4.2 as 8.5 versions as part of the 8.5 update, meaning it looks like Reallusion has modified without consent content they do not own, making it unusable. Essentially robbing content owners of years of work, if they try to downgrade.
I have been using IC and CC for years and have a substantial library of custom content that I created which is now essentially gone! As assets created in 4.2 will no longer load into 4.2 version of the program, after a downgrade

Whats more None of the "template" content is affected and functions perfectly. The implication of this is that Reallusion will ensure its own content is protected but has no concerns about the security of user content.


K_Digital
K_Digital
Posted Last Year
View Quick Profile
Distinguished Member

Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)

Group: Forum Members
Last Active: Yesterday
Posts: 327, Visits: 1.4K
, it will not overwrite anything.

Thats what i wanted to now, was hard to imagine RL overwrites custom content



Reading This Topic

0 active, 0 guests, 0 members, 0 anonymous.
No members currently viewing this topic!