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Problem: Characters Imported from ZBrush Nowhere Near Origin in CC4

Posted By idolworkshop Last Year
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Problem: Characters Imported from ZBrush Nowhere Near Origin in CC4

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idolworkshop
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idolworkshop
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Just learning CC4 (latest update), and followed several of the "Demystified" tutorials which are great.  Using the stock soldier worked perfectly, then moved on to using some of my own sculpts, the first of which worked great, as well. However, I've now run into a problem with some files from someone else that, while they appear to be at the origin in ZBrush, import WAY off-origin in CC4.  I'm talking over 2000 units too low, and also off in X and Z by a lot.  Going into Accurig doesn't fix it the way it does in the tutorials, and if I move the model manually via translation, I can begin the Accurig process, but skinning it leaves the skeleton at the origin and throws the model now way HIGHER than the origin.  I've tried importing the subtools into a new ZTL/ZPR and it doesn't affect anything.  Anyone else run into this, find any fixes?  I'm using the ZBrush 2023.2.2, btw. I'm at a loss of what else to do.  Thanks!!
TinaT
TinaT
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When working in ZBrush, it's important to verify whether the model is truly positioned at the origin.
While the model may visually appear to be at the origin, ZBrush's viewing and navigation tools can sometimes create the illusion of its position.
 To confirm the model's location, you can check the X, Y, and Z positions in the Tool > Geometry > Position panel.
If all three values are 0, then the geometric center of the model aligns with the origin.

However, if the model's center is indeed at the origin in ZBrush, but it doesn't retain this position when imported into CC4, please consider reaching out to us by filling out the customer service form.
 We will be more than happy to assist you in resolving this issue.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html


Reallusion Technical Support
email- tinateng@reallusion.com




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