For the last 2 weeks, I've not been able to run either program.  Originally when I purchased both packages I was having constant issues with running these programs.  They would constantly lock up.  I decided to spend the money and upgrade to a new computer, spending over $8000.00 on a top-of-the-line custom-built computer.  I run Windows 11 Pro, NVIDIA 4080 AMD Ryzen 9 7950X, ASUS PRIME X670E-PRO WIFI motherboard, 164GB of RAM and 2TB SSD drive for OS and installing software, and a 6TB hard drive for storing my projects.    Technical support has been and continues to be extremely poor with Reallusion.  Still, as of today, I've been unable to run these programs.  Supprising yesterday It ran for the day, continued on my project saved, and was done for the day.  This morning go to startup Iclone 8, and it boots up came up on the screen and for some reason popped up on my screen "Unsave project data found.  Would you like to update your project with the unsaved changes?  If I click ok it brings up Explorer and then allows me to save an unknown file then crashes.  If I click on Cancel it starts up and then crashes.  This happens exactly the same on CC4.  All my drivers are up to date every other piece of software that I have on this computer has no issues but with Reallusion all I get are problems. I just lost a customer because of support taking so long to respond and solve my problem.  Did I make a mistake purchasing from Reallusion?  I have so much money invested in all the packages I purchase from them it's just crazy how inadequate this team is in solving issues.  I need to start a new project before I lose my next customer.  I need help please.