I got a new computer as I am a professional animator. I loaded all of my purchased content which is about everything Reallusion or close to everything. All was working fine and suddenly when I click on IClone 8.4 nothing happens. I can open CC 4 with no problem. I Even tried to send a character to Iclone through CC4 and nothing happened. I tried to open Reallusion Hub and nothing happened. No error message or anything. I uninstalled/restarted/re-installed both programs. and getting the exact same problem. It really sucks because I'm in the middle of an IClone project and I can't even download the program with HUB working. I would appreciate any help from anyone and I'll be sure to pass it forward.


13th Gen Intel(R) Core(TM) i9-13900KF   3.00 GHz
32.0 GB (31.8 GB usable)
Windows 11 Home
NVIDIA GeForce RTX 4070

Hi...

Have you tried uninstalling the Hub and doing a reinstall? This should allow it to open again. From there you can try to launch iClone 8, but if you still have problems, you may need to uninstall iClone and reinstall that again as well.

https://www.reallusion.com/hub/

Note: If the Hub still won't start, try to run it as an administrator. You can do this by going Start > All Apps > Reallusion Hub (right click and choose More > Run As Administrator). 

                                                                

Peter
Forum Administrator

www.reallusion.com

I unistalled both. I reinstalled Hub. Now that won't open and I can't install IClone without Hub

Also tried to run as administrator and nothing. Just a quick circle and nothing opens

Have you had any luck?  I just downloaded the updated version (8.4 Iclone and 4.4 CC4) from the 8.3 version and 4.3 versions..  I used reallusion Hub and now when I try to open, I get the splash screen and then nothing on both.  I did an uninstall for both then updated again through the Hub and still only the splash screen on both.  

I also tried to run as Administrator and still the same issue.

No luck at all. I don't even get a screen. I click on Hub after install and it goes to nothing. It's also not in my tray as it normally was. I've been having problems ever since the update. I've tried to reinstall multiple times but nothing happens. It installs . I have to run a search to find Hub on my computer and when I try to open, nothing happens. A quick circle and nothing opens. When I install it goes through the whole installation process but I can't open. This is extremely frustrating because I'm on the clock.

By the way I'm talking about installing Reallusion Hub, I can't even get to the IClone install without Hub

I'm pretty well versed with Reallusion products as I've been using them since 2012. I've never seen anything like this before. I've used countless computers with their programs in the past.

I know what you mean.  I've also used Realusion since I think it was version 5.  A really long time.  And also have never had such a problem.  Very frustrating!!  I opened a ticket and will post their response here when I get one.  Please post if you find a resolution.  I'm sure others will have the same issue.  

Will do and thank you.