Hello,

I am typing in the Internal IP address as seen in Accuface. When I copy it into Motion Live, it says it failed, and to try to reconnect. I went ahead and even tried changing it, as the support said to try, but this did not connect either. As a matter of face, in the support info., when it changes the IP address from "999" to "1000", it is "999" that is in the example. I tried various numbers and it will still not connect.

I am using a BRIO 4K, with USB3. I tried various resolutions and FPS, that didn't change anything. My iPhone and such connect to Motion Live, but not AccuFace.
I am running Win 10, latest version (2023.11.10), with 192 GB of RAM, everything on PCIe 4 with dual lanes, and a 32-core AMD Threadripper, and an NVIDIA RTX 3090 (24 GB of VRAM).  There should be no problem running it live.

Suggestions? Help! Thank you.

Hi... Please see the topic below. This contains a hotfix for this problem.

https://forum.reallusion.com/543827/AccuFACE-hotfix-11072v-for-connection-issue

                                                                

Peter
Forum Administrator

www.reallusion.com