Profile Picture

Urgent Help needed - Cant install Live Face

Posted By K_Digital 2 Years Ago
You don't have permission to rate!
Author
Message
K_Digital
K_Digital
Posted 2 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)

Group: Forum Members
Last Active: 3 days ago
Posts: 327, Visits: 1.4K
Hello there,


EDITED: Solution see below:
Trying to install Live Face For for CTA5.12 does not work on Windows 7 because the HUB forces 5.12 to update to 5.2 which does not work under WIn7.
i wrote about it here https://www.reallusion.com/FeedBackTracker/Issue/5-2-Crashing-on-WIN7-how-can-i-downgrade-to-5-12

The solution was to restore a backup and manually download the installer from the RL website. Live Face is visible now, hope it will work too ...:angry:


Peter (RL)
Peter (RL)
Posted 2 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)

Group: Administrators
Last Active: Last Year
Posts: 23.1K, Visits: 36.6K
Realistically you really need to upgrade to Windows 10 or 11. Windows 7 was a great OS but it is no longer supported by Microsoft so just using it online is a security risk. It will also not be long before all Reallusion software stops supporting Windows 7 as well. Now is the time to upgrade if you wish to continue using latest upgrades and new versions.

                                                                

Peter
Forum Administrator

www.reallusion.com


K_Digital
K_Digital
Posted 2 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)

Group: Forum Members
Last Active: 3 days ago
Posts: 327, Visits: 1.4K
If RL decides not to support Win7 anymore, RL should either make an announcement or disallow the software to install on WIN7.
This way the user can at least continiue with the last working version. Many users may have not the knowlege to turn back a version manually
in case they get stuck with an update not working.



animagic
animagic
Posted 2 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)

Group: Forum Members
Last Active: 4 days ago
Posts: 15.8K, Visits: 31.3K
K_Digital (9/18/2023)
If RL decides not to support Win7 anymore, RL should either make an announcement or disallow the software to install on WIN7.
This way the user can at least continiue with the last working version. Many users may have not the knowlege to turn back a version manually
in case they get stuck with an update not working.

I agree. It should also clearly be stated in the System Requirements, which still mention Windows 7.


https://forum.reallusion.com/uploads/images/436b0ffd-1242-44d6-a876-d631.jpg




Reading This Topic