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Group: Forum Members
Last Active: Last Year
Posts: 3,
Visits: 6
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I bought cartoon animator 4 for Mac. but the installation failed. the message is shown in the pic. could any one told me what happened and what can. I do ?  
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Peter (RL)
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Peter (RL)
Posted Last Year
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Group: Administrators
Last Active: Yesterday
Posts: 23.1K,
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From your screenshot it looks like you have contacted Support about this, but if not, please do so and they will try to help you resolve the problem. https://www.reallusion.com/CustomerSupport/UserEx/QForm.html
Peter
Forum Administrator www.reallusion.com
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Group: Forum Members
Last Active: Last Year
Posts: 3,
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yes, I did contact support last night. but did not get any respond yet. maybe cta is just not suitable for Mac.
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Peter (RL)
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Peter (RL)
Posted Last Year
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Group: Administrators
Last Active: Yesterday
Posts: 23.1K,
Visits: 36.4K
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Unfortunately we have stopped supporting Macs with the release of Cartoon Animator 5, but Cartoon Animator 4 was available in a native Mac version so should work if you have the correct hardware. Support will be able to advise you about this. You can normally expect a reply from Support within 48 hours.
Peter
Forum Administrator www.reallusion.com
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Group: Forum Members
Last Active: Last Year
Posts: 3,
Visits: 6
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the software can be installed, but it cannot be opened. and it seems to be related with the visit of google.com.
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