I purchased cartoon animation 4 last year I have sent messages to you before regarding whenI am down loading my pictures all I get is Shadows I would like to use what I have purchased  You are sending me other opinions but my orginal one dosen't work.

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Hard to see black on black in your post.

Did you contact support via the official page: https://www.reallusion.com/CustomerSupport/UserEx/QSubmit.html?type=purchase

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As already advised, please contact Support and they will help you. Please use the link below and choose the appropriate option to contact them.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html


                                                                

Peter
Forum Administrator

www.reallusion.com