I purchase cartoon animaton 4


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By cahdot - 2 Years Ago
I purchased cartoon animation 4 last year I have sent messages to you before regarding whenI am down loading my pictures all I get is Shadows I would like to use what I have purchased  You are sending me other opinions but my orginal one dosen't work.

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By animagic - 2 Years Ago
cahdot (8/18/2023)
I purchased cartoon animation 4 last year I have sent messages to you before regarding whenI am down loading my pictures all I get is Shadows I would like to use what I have purchased  You are sending me other opinions but my orginal one dosen't work

Hard to see black on black in your post.

Did you contact support via the official page: https://www.reallusion.com/CustomerSupport/UserEx/QSubmit.html?type=purchase
By Peter (RL) - 2 Years Ago
cahdot (8/18/2023)
I purchased cartoon animation 4 last year I have sent messages to you before regarding whenI am down loading my pictures all I get is Shadows I would like to use what I have purchased  You are sending me other opinions but my orginal one dosen't work.


As already advised, please contact Support and they will help you. Please use the link below and choose the appropriate option to contact them.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html