Character Creator 4.3, 4.31, 4.32 and 4.33 Official Issues Thread

Author	Message
Peter (RL)	Peter (RL) Posted 2 Years Ago
Distinguished Member Group: Administrators Last Active: Last Year Posts: 23.1K, Visits: 36.6K	Character Creator 4.33 has been released today. Please update using the Reallusion Hub. However, if you still have issues after the update, please remember to report them in the Feedback Tracker first and then feel free to discuss here. Thanks. Peter Forum Administrator www.reallusion.com

Peter (RL)	Peter (RL) Posted 2 Years Ago
Distinguished Member Group: Administrators Last Active: Last Year Posts: 23.1K, Visits: 36.6K	kenokaicey (8/17/2023) i did an update to cc 4.31 and now all i see is a blank white screen in veiwport and i cant load anything or create anything i uninstalled and reinstalled and same problem just a white screen Hi... Are you using an Insider Preview version of Windows? Peter Forum Administrator www.reallusion.com

kenokaicey	kenokaicey Posted 2 Years Ago
New Member Group: Forum Members Last Active: Last Year Posts: 1, Visits: 28	i did an update to cc 4.31 and now all i see is a blank white screen in veiwport and i cant load anything or create anything i uninstalled and reinstalled and same problem just a white screen

Jeasy	Jeasy Posted 2 Years Ago
Distinguished Member Group: Forum Members Last Active: Last Year Posts: 178, Visits: 2.4K	Since updating CC4.31.2001.1, the software keeps crashing randomly, the restore file is blank, and the Export Head for Mesh to Metahuman only exports flat colour swatches. I have already submitted a ticket, and still the same. I have reinstalled everything at least 15 times, and no luck. Can the technical team please fix these issues urgently? We are using the software as part of a Master's Degree Program, and the course starts in mid-August 2023. This is urgent, please.

TheDCB1985	TheDCB1985 Posted 2 Years Ago
Senior Member Group: Forum Members Last Active: 5 days ago Posts: 18, Visits: 893	Peter (RL) (8/7/2023) TheDCB1985 (8/7/2023) Character Creator and Iclone still crash after the latest Update. It's the same pattern everytime. In Headshot 2 for example the program crashes in the "Attach to Body" step after working for a longer time in the "Refine Mesh" step. If I just spent 5 minutes to refine the mesh, Character Creator doesn't crash. In Iclone it happens mostly by loading props into the scene or by opening a new project after working for some time. When I start a project I can load tons of props etc. Then I do some animation work, load another prop, the "load bar" goes up to 30% and then the program crashes. I reported this issue to the feedback tracker back in March (Issue#9368). The crashes occur on both Computers I use. Hi... If you are getting consistent crashes, please can you contact Technical Support using the link below. They will work with you to try and get these problems resolved. Thanks. https://www.reallusion.com/CustomerSupport/UserEx/QForm.html Hey Peter. I already did that a few months ago.

Peter (RL)	Peter (RL) Posted 2 Years Ago
Distinguished Member Group: Administrators Last Active: Last Year Posts: 23.1K, Visits: 36.6K	TheDCB1985 (8/7/2023) Character Creator and Iclone still crash after the latest Update. It's the same pattern everytime. In Headshot 2 for example the program crashes in the "Attach to Body" step after working for a longer time in the "Refine Mesh" step. If I just spent 5 minutes to refine the mesh, Character Creator doesn't crash. In Iclone it happens mostly by loading props into the scene or by opening a new project after working for some time. When I start a project I can load tons of props etc. Then I do some animation work, load another prop, the "load bar" goes up to 30% and then the program crashes. I reported this issue to the feedback tracker back in March (Issue#9368). The crashes occur on both Computers I use. Hi... If you are getting consistent crashes, please can you contact Technical Support using the link below. They will work with you to try and get these problems resolved. Thanks. https://www.reallusion.com/CustomerSupport/UserEx/QForm.html Peter Forum Administrator www.reallusion.com

TheDCB1985	TheDCB1985 Posted 2 Years Ago
Senior Member Group: Forum Members Last Active: 5 days ago Posts: 18, Visits: 893	Character Creator and Iclone still crash after the latest Update. It's the same pattern everytime. In Headshot 2 for example the program crashes in the "Attach to Body" step after working for a longer time in the "Refine Mesh" step. If I just spent 5 minutes to refine the mesh, Character Creator doesn't crash. In Iclone it happens mostly by loading props into the scene or by opening a new project after working for some time. When I start a project I can load tons of props etc. Then I do some animation work, load another prop, the "load bar" goes up to 30% and then the program crashes. I reported this issue to the feedback tracker back in March (Issue#9368). The crashes occur on both Computers I use.

Vladimir Chernyakov	Vladimir Chernyakov Posted 2 Years Ago
New Member Group: Forum Members Last Active: 2 Years Ago Posts: 3, Visits: 113	I reinstalled everything and deleted content within the program. Interesting fact that helped me, I downloaded the content not from CC4 but using iClone8 and after that, they worked in both programs. Anyway everything is fine now, thank you.

mark	mark Posted 2 Years Ago
Distinguished Member Group: Forum Members Last Active: Last Year Posts: 4.9K, Visits: 16.7K	I'm noticing "Missing Sliders" with the included CC 4.3 iProject files. I've done a Refresh and doesn't seem to help. 76% of original size (was 661x19) - Click to enlarge Click here to go to my YouTube Channel filled with iClone Tutes and Silly Stuff Visit ANIMATED PROJECTIONS Powered by iCLONE Intel Core i7 3960X @ 3300MHz Overclocked to 4999.7 MHz Sandy Bridge 24.0GB DDR3 @ 833MHz Graphic Display HP ZR30w GeForce GTX 980Ti 6GB Microsoft Windows 7 Professional 64-bit SP1 ASUSTeK COMPUTER INC. P9X79 WS (LGA2011)

Peter (RL)	Peter (RL) Posted 2 Years Ago
Distinguished Member Group: Administrators Last Active: Last Year Posts: 23.1K, Visits: 36.6K	Vladimir Chernyakov (7/5/2023) I can't apply any motion to any character. Error "character not compatible. The content was saved in a newer version. Please update program" Unfortunately we can't reproduce the problem in CC 4.3. Motions are applying fine to Standard and Humanoid characters. Please try loading the default Kevin character and then apply one of the included motions from Animation > Motion > 1.Human Male. Does this work ok? If it doesn't, please uninstall CC4 and reinstall using the Reallusion Hub. This should resolve the problem. Peter Forum Administrator www.reallusion.com



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Character Creator 4.3, 4.31, 4.32 and 4.33 Official Issues Thread

Character Creator 4.3, 4.31, 4.32 and 4.33 Official Issues Thread

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