I hope that I'm posting in the right place and hopefully get an answer here.
I created custom heads from Headshot and saved them in the Custom tab of Content Manager, under Head Morph + Skin, in preparation for selling in Content Store. This is how the head should look like:

However, if I apply morph + skin to base model, it appears like this:

which is clearly incorrect.
Also, the body skin didn't match with head, despite having ticked the option:

Did I do something wrong or is this a bug? How to get the correct result?