How to save morphs + textures properly for content store?


https://forum.reallusion.com/Topic536136.aspx
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By path.to.the.future - 3 Years Ago
I hope that I'm posting in the right place and hopefully get an answer here.
I created custom heads from Headshot and saved them in the Custom tab of Content Manager, under Head Morph + Skin, in preparation for selling in Content Store. This is how the head should look like:
https://forum.reallusion.com/uploads/images/b507c614-d529-4bcd-a8c2-9ee0.png
However, if I apply morph + skin to base model, it appears like this:
https://forum.reallusion.com/uploads/images/d05d5268-6c15-481e-bdbd-8f2f.png
which is clearly incorrect.
Also, the body skin didn't match with head, despite having ticked the option:
https://forum.reallusion.com/uploads/images/2ce87eb3-c356-40b4-930a-5e18.png
Did I do something wrong or is this a bug? How to get the correct result?