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Character Creator 4.1, 4.11 and 4.12 Official Issues Thread

Posted By Peter (RL) 2 Years Ago
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Character Creator 4.1, 4.11 and 4.12 Official Issues Thread

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Peter (RL)
Peter (RL)
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Dear Character Creator Users,

We have now released Character Creator 4.12. However, as with all updates there may still be a few bugs, glitches or other annoying issues remaining.

Important: If you do find any bugs, issues or glitches in Character Creator 4.12, please can you report them first in the Feedback Tracker. Then feel free to discuss the issues in this thread but do try to include a link back to the original Feedback Tracker report or your tracker number.

As always it will help us greatly if we can keep all technical issues in the one place (this thread). This will help the development team keep track of any problems.

Please do try to provide your full system specifications and a detailed description of the problem when reporting issues and include screenshots and/or a workflow video whenever possible. If you can provide specific steps so we can try and reproduce the problem that will be even better.

Many thanks and have fun with Character Creator 4.


                                                                

Peter
Forum Administrator

www.reallusion.com


Edited
2 Years Ago by Peter (RL)
OB1Flow
OB1Flow
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https://www.reallusion.com/FeedBackTracker/Issue/Genesis-8-1-face-texture-doesn-t-match-head-body

Transformer has issues with face texture when baked.



https://forum.reallusion.com/uploads/images/05b58fc2-7029-4817-8fc3-0ce1.png
pritesh.s
pritesh.s
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https://www.reallusion.com/FeedBackTracker/Issue/FBX-export-with-custom-rlMotion-animations-fails-to-export-complete-animations

Trying to export as FBX with multiple custom rlMotion animations results in animation tracks with just a static pose across the whole animation track (seems to export fine from iClone 8.1, but can only do one clip at a time from iClone)
Peter (RL)
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Character Creator v4.11 released today, Oct. 17th, 2022
 
Please update using the Reallusion Hub. >> How to update
 
Bug fixes.

Fixed:
• TAA does not take effect for rendered videos.
• Watermarks appear when purchased content is applied (ex: Headhost sliders).
• Defects in skin weights caused by merging identical mesh with merged materials.

Quick Reminder: If you do encounter any issues after the 4.11 update, please report them first in the Feedback Tracker so the issue can be logged and looked into. Thanks.


                                                                

Peter
Forum Administrator

www.reallusion.com


Edited
2 Years Ago by Peter (RL)
Tigernaut
Tigernaut
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Unfortunately I'm still having the watermark Issue in v4.11
Any thoughts?
wires
wires
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When trying to apply skin textures to a character in CC 4.12 I get the following error message:

57% of original size (was 892x635) - Click to enlargehttps://forum.reallusion.com/uploads/images/0c1bdec5-0c9b-42e7-9c11-8b3b.png

CC is referencing CC3 files and I have never had any RL content saved or stored on my D drive.

Feedback Tracker issue 9059

Gerry



System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.


Peter (RL)
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Character Creator v4.12 released, Nov. 17th, 2022
 
Please update using the Reallusion Hub. >> How to update
 
Added:
Search items by parent folder name.
Thumbnails can be adjusted to be extra-large, large, or medium.
New List and Details view. 
Animated thumbnails for motion assets.
Ability to sync Template and Custom categories.
New navigation bar below the Template and Custom tabs. It displays the content folders by hierarchy. 
New icons for major content info on top of the content thumbnails.

Enhanced:
Enhanced drag-and-drop behaviour for folders and files.

Quick Reminder: If you do encounter any issues after the 4.12 update, please report them first in the Feedback Tracker so the issue can be logged and looked into. Thanks.


                                                                

Peter
Forum Administrator

www.reallusion.com


Edited
2 Years Ago by Peter (RL)
Peter (RL)
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wires (11/18/2022)
When trying to apply skin textures to a character in CC 4.12 I get the following error message:

57% of original size (was 892x635) - Click to enlargehttps://forum.reallusion.com/uploads/images/0c1bdec5-0c9b-42e7-9c11-8b3b.png

CC is referencing CC3 files and I have never had any RL content saved or stored on my D drive.

Feedback Tracker issue 9059


Unfortunately, there does appear a rather serious issue with textures being reported missing since the 4.12 update.

We do apologise for the inconvenience this causes and will do everything to get a fix out as soon as possible. 


                                                                

Peter
Forum Administrator

www.reallusion.com


Peter (RL)
Peter (RL)
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wires (11/18/2022)
When trying to apply skin textures to a character in CC 4.12 I get the following error message:

57% of original size (was 892x635) - Click to enlargehttps://forum.reallusion.com/uploads/images/0c1bdec5-0c9b-42e7-9c11-8b3b.png

CC is referencing CC3 files and I have never had any RL content saved or stored on my D drive.

Feedback Tracker issue 9059


We have now released a hotfix for the issue which should help until the next update is ready.

Please download the hotfix using the link below.

How to Install
===========
. Make sure you have installed the latest official versions of iClone and Character Creator.
. Make sure the programs are closed.
. Unzip the hotfix files.
. Run the hotfix.bat
   . For iClone: double click the "IC8ReplaceSG.bat"
   . For Character Creator: double click the "CC4ReplaceSG.bat"
. Problem should be resolved.

Resolved Issue
===========
. Some shared textures cannot be found when loading a character when CC3 or IC7 is not installed.
. After opening the iClone7 and then opening iClone8, the Content Manager failed to initialize.



                                                                

Peter
Forum Administrator

www.reallusion.com


Zeronimo
Zeronimo
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After applying the 2 hotfixes, the problem still remains when I load the Template project --> 1-Talking kevin
Edit : CC4
Edited
2 Years Ago by Zeronimo



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