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Missing Iray content i CC4 and iClone 8

Posted By amtenorio2000 3 Years Ago
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Missing Iray content i CC4 and iClone 8

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amtenorio2000
amtenorio2000
Posted 3 Years Ago
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Hello everyone. I have just finished downloading and installing CC4 and iClone 8. 
I was able to install the plugins including Iray, SkinGen and HeadShot too.
I haven't finished seeing if all the content I've purchased is available but notably the Iray material 600+ pack is not available.
What will happen to these packages?
ApplebiteMedia
ApplebiteMedia
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I'm having the same issue with the materials in iray.  I have a support ticket in.  Will let you know what they say.  :D



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wires
wires
Posted 3 Years Ago
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In the Content tab select Media > iMDL and the Iray materials pack should show. Make sure to first select "Pack" and then "All" from the drop down menu to show Installed or not Installed content.

76% of original size (was 662x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/92ae5bac-9eed-4bff-8b20-ef88.png




Gerry



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amtenorio2000
amtenorio2000
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Thank you Gerry. However in Character Creator 4 there is not Media folder or iMDL either. In iClone 8 I have the media folder but iMDL subfolder is empty.
My OS is Windows 11. 76% of original size (was 662x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/b1052d59-9113-4f9b-8e0e-dcac.png


amtenorio2000
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Thank you ApplebiteMedia. I really appreciate your help. I may also have to issue a ticket.
amtenorio2000
amtenorio2000
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Well, on the weekend I issued a ticket to Reallusion support about the missing package. The solutions that they gave me didn't work when I tried yesterday. 
So I reported that the solutions did not work.
However, today I few minutes ago I checked and the Iray material 600+ was finally available in the content ready to install.

			    				
			    
                                                                                                   
                                      
                   
            



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