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amtenorio2000
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amtenorio2000
Posted 3 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 23,
Visits: 495
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Hello everyone. I have just finished downloading and installing CC4 and iClone 8.
I was able to install the plugins including Iray, SkinGen and HeadShot too.
I haven't finished seeing if all the content I've purchased is available but notably the Iray material 600+ pack is not available.
What will happen to these packages?
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ApplebiteMedia
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ApplebiteMedia
Posted 3 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 583,
Visits: 34.9K
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I'm having the same issue with the materials in iray. I have a support ticket in. Will let you know what they say. :D
Graphic Design, PHP Programming, More - Applebite Media
(www.applebitemedia.com)
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Group: Forum Members
Last Active: 5 days ago
Posts: 5.7K,
Visits: 26.5K
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In the Content tab select Media > iMDL and the Iray materials pack should show. Make sure to first select "Pack" and then "All" from the drop down menu to show Installed or not Installed content. 
Gerry
System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.
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amtenorio2000
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amtenorio2000
Posted 3 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 23,
Visits: 495
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Thank you Gerry. However in Character Creator 4 there is not Media folder or iMDL either. In iClone 8 I have the media folder but iMDL subfolder is empty. My OS is Windows 11. 
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amtenorio2000
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amtenorio2000
Posted 3 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 23,
Visits: 495
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Thank you ApplebiteMedia. I really appreciate your help. I may also have to issue a ticket.
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amtenorio2000
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amtenorio2000
Posted 3 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 23,
Visits: 495
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Well, on the weekend I issued a ticket to Reallusion support about the missing package. The solutions that they gave me didn't work when I tried yesterday.
So I reported that the solutions did not work.
However, today I few minutes ago I checked and the Iray material 600+ was finally available in the content ready to install.
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