Hello, I own CC3 and few plugins for it, additional morph sliders and so on, today installed the CC4 (I was eligible for the free upgrade), started it up, it opens, but once it prompted for the downloading of essential character set, I opted for "Get it later"

Now the problem Nr. 1 - all the tabs in the content tab are empty, refreshing doesn't help, it just says it is "preparing..." for a while, the slider animates, and then back to empty, doesn't matter if I switch between "Item" or "
Problem Nr. 2 - morph sliders for body are missing, only thing I could really do is to load a neutral base, then I click on it, click the Modify>Morphs and there are few sliders there under the Actor Parts, CC_Base_Eye, CC_Base_EyeOcclusion, TearLine and Teeth, no other sliders are present

I tried uninstalling it, reinstalled (including waiting for it to download again), nothing changed, same exact problems, and the "Essential Characters Set" window doesn't pop up any more, and I can't find a way to trigger it again, content library open, refreshing does nothing, same 4 morph sliders only
Tried starting it up with administrator rights, didn't help either.

edit: if I click the Plugins at the top, Smart gallery isn't listed there (and it is listed if I start the CC3, where all the previously mentioned things worked)
If I open the Reallusion Hub program, Smart gallery plugin is listed under CC3, but isn't under the CC4, there were couple plugins for CC4 for which I was eligible for an update, like Headshot, SkinGen and Iray Render, those installed and are listed under the Plugin dropdown in CC4, but the smart gallery isn't  

edit2: seems like Reallusion servers are timing out, trying to refresh the content manager list for the 55 time worked, things are starting to show up in there, will leave it open for a while to see what will it be able to download and/or update, perhaps the morph sliders are queued for some sort of automatic update